Sales Manager for maritime rudder systems at Becker Marine Systems. Identifying new customers, managing sales projects, and presenting products nationally and internationally.
About the role
- Sales Lead supporting Store Manager and driving exceptional customer experience in a high-energy retail environment. Leading a team and fostering talent within the store.
Responsibilities
- Monitor and assess retail store performance, including sales, product levels by season, and general compliance with company standards and policies in partnership with Store Leadership.
- Apply a strong understanding of business acumen to drive the business and help build longterm solutions.
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand.
- Be the example for your team in creating and fostering lasting relationships with customers.
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
- Assist in merchandising and maintenance of the sales floor.
- Provide honest and confident feedback to customers about style and fit
- Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and cleaning
- Responsible for opening and closing the store & directly managing a team alongside Store Leadership.
- Support the day-to-day performance of the retail store team, enabling an incredible employee experience through regular feedback and performance based discussion.
Requirements
- Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales
- Minimum 2 years Retail Experience
- Minimum 1 year Retail Management Experience
- Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
- Exceptional organizational skills, follow through and attention to detail
- Strong problem solving attitude
- Collaborative spirit and proactive attitude.
- Excellent written and verbal communication skills
- Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
- Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
- Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to FWRD
- Motivated and willing to go above and beyond to service the client
- Strong attention to detail
- Proficient in Gmail, excel, word and online navigation
- In-Store Retail experience Luxury preferred
- Understanding of garment bodies and fashion trends
- Understanding of retail metrics and terms
- Ability to bend, lift, open and move product up to 50 lbs.
Benefits
- hefty discount on items we carry – as in 50% or more off retail prices
- free weekly lunches
- pretty rad company parties
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