Sales Associate responsible for fostering customer relationships and supporting store management. Helping deliver elevated client experiences in a dynamic retail environment focused on fashion.
Responsibilities
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand
Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
Build lasting relationships with customers
Assist in merchandising and maintenance of the sales floor
Follow all company policies and procedures
Provide honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build your expertise
Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and light cleaning
This role may require you to be flexible to occasionally performing work/duties other than the one you were hired into
Requirements
Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales
Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
Exceptional organizational skills, follow through and attention to detail
Strong problem solving attitude
Able to assess priorities, meet deadlines and work under pressure
Collaborative spirit and proactive attitude
Excellent written and verbal communication skills
Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets
Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to REVOLVE & FWRD
Motivated and willing to go above and beyond to service the client
Develop one-to-one client relationships through regular communication
Previous retail experience
Understanding of garment bodies and fashion trends
Understanding of retail metrics and terms
Ability to be flexible and willing to work extended hours when necessary
Ability to bend, lift, open and move product up to 50 lbs.
A successful candidate works well in a dynamic environment with minimal supervision.
Benefits
hefty discount on items we carry – as in 50% or more off retail prices
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