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About the role
- Director of Customer Integration managing technical and operational aspects of payload integration for New Glenn. Leading engineering teams to ensure mission success and compliance with customer requirements.
Responsibilities
- Conduct trade studies and estimates in support of proposals for external facing customer technical projects
- Work closely with the engineering design team, mission management, launch operations, and launch systems groups to ensure the successful integration of payload requirements
- Act as a point of contact between the NG engineering team and mission integration for various launch contracts
- Interface with payload customers to evaluate mission unique requirements and ensure compliance
- Integration of customer requirements and development of mission Interface Control Documents
- Ensure payload system requirement validation and implementation with the technical teams
- Interface with internal and external customers through the mission integration phase, and ensure customer expectations have been met
- Manage requests from multiple complex projects and teams
- Ensure regulatory requirements, such as FAA/ITAR/Range, have been met
- Support Business Development interactions with external customers leading to mission integration and launch contracts
- Lead spacecraft integration and launch contracts ensuring Blue Origin commitments are met on time, on budget, and with success
- Integrate customer requirements into New Glenn development and launch services
- Brief leadership during payload-to-launch vehicle integration meetings and mission readiness reviews
- Participate in proposal and contract development by estimating labor hours, material costs, and qualification efforts for new hardware development
- Lead an engineering team through hardware development and integration activities during active launch campaigns
- Develop resource-loaded mission Integrated Master Schedule (IMS) and coordinate progress with internal and external customers
- Report status updates to leadership, and maintain an open line of communication with customers, mission management, and other interfacing groups
Requirements
- B.S. in an aerospace, mechanical, or systems engineering-related field
- 8+ years of complex product development experience
- 5+ years managing complex, multi-disciplinary, fast-paced, aerospace projects
- 10+ years industry experience in launch system or satellite operations
- Active Top Secret clearance & SCI Eligibility, or ability to obtain final clearances
- Ability to travel within U.S. and abroad
- Collaborative, constructive, and concise communicator
Benefits
- Medical, dental, vision, basic and supplemental life insurance
- Paid parental leave
- Short and long-term disability
- 401(k) with a company match of up to 5%
- Education Support Program
- Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours
- Up to 14 company-paid holidays
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