Director of Helpline Partnerships shaping CAF’s programmatic partnerships and providing leadership for external facing programmatic infrastructure. Responsible for managing relationships with clinical partners, vendors, and research partners.
About the role
- Business Development Specialist building referral partnerships for home care services. Engaging with community stakeholders in Broward County to grow private-pay home care.
Responsibilities
- Build and manage a referral partner pipeline across Broward County (ALFs, senior communities, discharge planners, rehab facilities, physician offices, case managers, elder law attorneys, CPAs, community organizations)
- Conduct in-person outreach visits and meetings (this is a field role)
- Present our services clearly and professionally; leave behind effective collateral
- Follow up relentlessly: calls, emails, drop-ins, lunches, events — whatever it takes to move relationships forward
- Attend networking events and community activities to generate qualified leads
- Track all activity in a CRM and provide weekly reporting (visits, meetings, partners added, leads, hours started)
- Coordinate with office operations to ensure smooth lead handoff and fast response times
- Represent our brand with professionalism, urgency, and integrity
Requirements
- B2B outreach, relationship sales, or community marketing experience preferred (healthcare, senior services, or professional services a plus)
- Strong communication and follow-up discipline (you don’t “check in,” you advance relationships)
- Comfortable with performance-based commission incentives
- Reliable transportation and willingness to travel throughout Broward County daily
- Organized, consistent, CRM-friendly
- Bilingual English/Spanish preferred (not required)
Benefits
- Competitive salary
- Help or transport service
- Opportunity for advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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