Director of Implementation ensuring technology delivers measurable improvements in speed, quality, and cost across homebuilding operations. Leadership role collaborating with technology and operations teams.
Responsibilities
End-to-End Technology Implementation: Launch proprietary technology across field and central operations. Own go-to-market timelines, stakeholder alignment and training programs to ensure smooth rollouts.
Change Management & Field Enablement: Lead hands-on change management initiatives. Establish shared goals and accountability, codify best practices, and translate feedback into product improvements in partnership with product managers.
Platform Adoption and Impact: Monitor KPIs around platform adoption, engagement, and operational performance. Ensure technology is generating measurable business results and critical data daily to train our AI models.
Workflow and Process Optimization: Partner with operations to design and embed optimized processes directly into the platform. Identify bottlenecks and continuously improve execution speed, quality, and consistency.
Platform Services and Support: Manage team responsible for day-to-day delivery and support of core services offered as part of the platform including material estimation, data ingestion, and schedule management. These services could expand over time.
Cross-Functional Program Delivery: Drive complex, cross-functional programs spanning end-to-end operations. Build trusted relationships with executives and maintain strong rapport with front line construction teams.
Requirements
8+ years of experience in technical program management, solutions implementation, operations strategy, or process improvement
Proven ability to lead change management and technology adoption in operationally complex, distributed environments
Experience in residential construction, homebuilding, or field operations technology is a strong plus
Willingness to travel frequently, with field immersion in Texas a minimum of 2x per month
Strong analytical skills: KPI tracking, root cause diagnosis, and data-backed problem solving
Exceptional communication skills and the ability to translate seamlessly between field needs, technical teams, and executive leadership
A systems-level thinker who can dive into tactical details while driving scalable, strategic alignment across the business
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