Hybrid Director, Implementation and Program Management

Posted 5 days ago

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About the role

  • End-to-End Technology Implementation: Launch proprietary technology across field and central operations. Own go-to-market timelines, stakeholder alignment and training programs to ensure smooth rollouts.
  • Change Management & Field Enablement: Lead hands-on change management initiatives. Establish shared goals and accountability, codify best practices, and translate feedback into product improvements in partnership with product managers.
  • Platform Adoption and Impact: Monitor KPIs around platform adoption, engagement, and operational performance. Ensure technology is generating measurable business results and critical data daily to train our AI models.
  • Workflow and Process Optimization: Partner with operations to design and embed optimized processes directly into the platform. Identify bottlenecks and continuously improve execution speed, quality, and consistency.
  • Platform Services and Support: Manage team responsible for day-to-day delivery and support of core services offered as part of the platform including material estimation, data ingestion, and schedule management. These services could expand over time.
  • Cross-Functional Program Delivery: Drive complex, cross-functional programs spanning end-to-end operations. Build trusted relationships with executives and maintain strong rapport with front line construction teams.

Requirements

  • 8+ years of experience in technical program management, solutions implementation, operations strategy, or process improvement
  • Proven ability to lead change management and technology adoption in operationally complex, distributed environments
  • Experience in residential construction, homebuilding, or field operations technology is a strong plus
  • Willingness to travel frequently, with field immersion in Texas a minimum of 2x per month
  • Strong analytical skills: KPI tracking, root cause diagnosis, and data-backed problem solving
  • Exceptional communication skills and the ability to translate seamlessly between field needs, technical teams, and executive leadership
  • A systems-level thinker who can dive into tactical details while driving scalable, strategic alignment across the business

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Director, Implementation and Program Management

Job type

Experience level

Lead

Salary

$200,000 - $215,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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