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About the role
- Assistant Manager overseeing logistics solutions design and implementation in e-commerce. Collaborating across teams to ensure efficient, customer-centric logistics products.
Responsibilities
- Responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers.
- Close collaboration with cross-functional teams including Operations, Finance, Commercial, Tech, and Network Planning.
- Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
- Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
- Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.
- Work closely with departments to create efficient and scalable logistics processes.
- Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.
- Leverage qualitative insights and quantitative data to guide solution decisions and identify improvement opportunities.
- Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities.
- Mentor and coach commercial team members involved in solution development.
Requirements
- 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
- Experience in e-commerce, retail logistics, or 3PL is preferred.
- Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
- In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
- Problem-solver able to translate customer challenges into clear, executable solution designs
- Strong data analysis skills; able to use performance metrics to guide decisions.
- Familiarity with logistics technology platforms or ERP systems is a plus.
- Ability to manage multiple concurrent projects with strong execution discipline.
- Structured and detail-oriented with strong organizational and planning capabilities.
- Strong leadership, prioritization, and decision-making capabilities.
- Excellent interpersonal and communication skills.
- Works well with regional teams remotely, keeping communication clear and timely across different time zones.
- Proven ability to influence cross-functional stakeholders and drive results.
Benefits
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