Assistant Manager overseeing logistics solutions design and implementation in e-commerce. Collaborating across teams to ensure efficient, customer-centric logistics products.
Responsibilities
Responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers.
Close collaboration with cross-functional teams including Operations, Finance, Commercial, Tech, and Network Planning.
Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.
Work closely with departments to create efficient and scalable logistics processes.
Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.
Leverage qualitative insights and quantitative data to guide solution decisions and identify improvement opportunities.
Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities.
Mentor and coach commercial team members involved in solution development.
Requirements
4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
Experience in e-commerce, retail logistics, or 3PL is preferred.
Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
Problem-solver able to translate customer challenges into clear, executable solution designs
Strong data analysis skills; able to use performance metrics to guide decisions.
Familiarity with logistics technology platforms or ERP systems is a plus.
Ability to manage multiple concurrent projects with strong execution discipline.
Structured and detail-oriented with strong organizational and planning capabilities.
Strong leadership, prioritization, and decision-making capabilities.
Excellent interpersonal and communication skills.
Works well with regional teams remotely, keeping communication clear and timely across different time zones.
Proven ability to influence cross-functional stakeholders and drive results.
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