Senior Consultant in IT Service Engineering at a growing consulting company with over 300 employees. Leading projects in service management and IT transformation while supporting customer needs.
Responsibilities
Look forward to engaging and challenging assignments.
Advise and, where applicable, take on (partial) project leadership for client projects to establish or improve service management for specific IT services.
Identify clients' organizational challenges and work with them to develop tailored solutions to adapt existing service management processes.
Conduct roll-out planning for service delivery of new services and establish or optimize service provider management.
Further develop our consulting offerings by contributing your experience and introducing new methods.
Requirements
At least three years of project and/or consulting experience in ITSM.
Good understanding of frameworks such as ITIL, COBIT, or SIAM.
Familiarity with the challenges at the interface between IT and the business.
Analytical skills to structure complexity and clarify interdependencies, and the ability to design solutions/concepts and explain them.
Excellent presentation and communication skills in German.
The list of requirements is a wish list. Please apply even if you do not meet every point—many skills can be learned on the job.
Benefits
Green commuting: We subsidize not only your company bike (JobRad) but also your public transport (ÖPNV) ticket, benefiting both the environment and your wallet.
Stay active: We support your gym membership and preventive health care.
Maximum flexibility: We enable work–family balance according to your needs, with the option for remote/mobile work.
Time to recharge: We offer 30 days of vacation per year. You only need to take one day off on Christmas Eve and New Year's Eve. If you want a longer break, we offer the option of a sabbatical.
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