Outbound Customer Support Representative engaging leads through calls, SMS, and email for Muvr's B2C services. Handling proactive outreach and converting leads into booked jobs.
About the role
- Receive RFQ’s for spare parts and start internal process to clarify the technical and commercial requirements from customer.
- Prepare quotations (using ERP), follow-up and discuss with customer.
- Order management (using ERP) of parts, etc. to/from the German headquarters.
- Organize and support dispatch, logistic and customs clearance processes.
- Customer care and development of customer network.
- Communication of all relevant information with the Coperion headquarters and other Coperion affiliates.
- Active support concerning forecast of sales volumes, based on historic and current trends.
Requirements
- Graduation technical college or above.
- Good technical understanding is preferred.
- Understanding for logistic and dispatch are preferred.
- Good communication skills and enjoying interaction with customer.
- Motivated and autonomous working style.
- Able to handle MS-office programs and willing to learn Coperion specific software ERP system.
- Japanese and English, fluent in written and spoken.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Export Sales Support Specialist at Hitachi Energy, focusing on high voltage products sales and support. Analyzing market trends and ensuring compliance with internal guidelines.
Customer Service Director leading teams and enhancing customer experience across 5K stores. Driving sales growth in Mexico and implementing omnichannel strategies for service excellence.
SF
skillventory - A Leading Talent Research FirmSenior Manager, Customer Service – Fidelity Digital Assets
Senior Manager overseeing customer service operations for Fidelity Digital Assets. Focus on team management, leadership, and enhancing functional capabilities within the digital assets space.
LE
Virtual Customer Care Representative managing warranty homes in assigned communities for Lennar. Responsible for overseeing customer relations and coordinating with trade partners.
AB
Associated BankCustomer Care Representative – 2nd Shift
Customer Care Representative providing assistance to customers with inquiries through phone and email. Troubleshooting issues and promoting bank products in a collaborative team environment.
ZA
Zwiesel Kristallglas AGCustomer Service Representative – International Sales
Sachbearbeiter Customer Service International Sales bei Zwiesel Kristallglas AG, einem führenden Unternehmen in der Kristallglasherstellung. Kundenbetreuung, Auftragsbearbeitung und Reklamationsmanagement.
CC
Customer Service Administrator assisting with ocean freight operations for Southern Region at CEVA Logistics. Managing bookings and ensuring efficient shipment arrangements with customer liaison.
CC
Customer Service Representative at CEVA Logistics managing customer inquiries and order processes. Collaborating with warehouse teams to ensure smooth logistics operations at Venray location.
Logistics Customer Service Representative enhancing operational success and customer satisfaction at CEVA Logistics. Providing outstanding service by addressing inquiries and managing logistics activities.