Business Development Representative responsible for sourcing and growing plumber referral partnerships for Dry Force. Driving partner engagement, managing CRM, and ensuring operational excellence in job lifecycle management.
Responsibilities
Build and execute a strategic plan to identify, acquire, and nurture plumber referral partners across the assigned territory.
Conduct regular outreach through calls, site visits, and meetings to educate potential partners about Dry Force's services and referral process.
Qualify partners by evaluating fit based on service area, responsiveness, and business size.
Set up partners for success with clear referral workflows, response-time expectations, and SLA adherence.
Maintain and update all partner and opportunity data in Luxor CRM, ensuring accurate records and activity logs.
Coordinate with operations teams via DASH to ensure fast response times and job progress updates to partners.
Provide partners with regular updates on referral outcomes and satisfaction feedback.
Plan and execute partner events, appreciation campaigns, and seasonal marketing activations.
Gather competitive and market intelligence to support leadership and marketing strategy.
Manage an active pipeline of prospective and existing partners in Luxor CRM.
Provide accurate weekly forecasts of expected referral activity and projected revenue.
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