Onsite Business Development Representative

Posted 21 hours ago

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About the role

  • Business Development Representative focused on sourcing and activating plumber referral partnerships. Managing partner engagement and ensuring operational handoffs for restoration projects.

Responsibilities

  • Build and execute a strategic plan to identify, acquire, and nurture plumber referral partners across the assigned territory.
  • Conduct regular outreach through calls, site visits, and meetings to educate potential partners about Dry Forces services and referral process.
  • Qualify partners by evaluating fit based on service area, responsiveness, and business size.
  • Set up partners for success with clear referral workflows, response-time expectations, and SLA adherence.
  • Maintain and update all partner and opportunity data in Luxor CRM, ensuring accurate records and activity logs.
  • Coordinate with operations teams via DASH to ensure fast response times and job progress updates to partners.
  • Provide partners with regular updates on referral outcomes and satisfaction feedback.
  • Plan and execute partner events, appreciation campaigns, and seasonal marketing activations.
  • Gather competitive and market intelligence to support leadership and marketing strategy.
  • Manage an active pipeline of prospective and existing partners in Luxor CRM.
  • Provide accurate weekly forecasts of expected referral activity and projected revenue.
  • Track both activity-based KPIs (calls, meetings, trainings) and outcome-based KPIs (referrals, revenue, retention).
  • Maintain dashboard accuracy and provide monthly performance summaries for leadership review.
  • Receive and process inbound referrals through Luxor CRM and ensure immediate job creation in DASH.
  • Monitor jobs throughout the lifecycle, ensuring partners receive real-time updates and post-job summaries.
  • Partner with local operations leaders to guarantee high service quality, timely communication, and positive partner experiences.

Requirements

  • 1–3+ years in business development, outside sales, or partner management.
  • Experience in home services, restoration, or plumbing industries is highly preferred.
  • Strong proficiency in CRM systems (Luxor experience ideal) and operational software like DASH.
  • Excellent communication and presentation skills with a strong relationship-building mindset.
  • Ability to analyze performance metrics and adapt activities to improve outcomes.
  • Valid driver’s license, reliable transportation, and ability to travel within assigned territory.

Benefits

  • Health Insurance (addn. Vision, Dental, Short/Long Term Disability, Life Insurance, and more)
  • 401k + Sliding Company Match
  • Paid Time Off (Vacation)
  • Competitive Commission Earnings Plan
  • Company Vehicle + Gas Card
  • Company Laptop and Cell Phone

Job title

Business Development Representative

Job type

Experience level

Junior

Salary

$65,000 - $100,000 per year

Degree requirement

No Education Requirement

Location requirements

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