Director of IT Operational Planning at Hilton Grand Vacations serving as a strategic partner to the CTO. Overseeing execution and managing high-priority projects with a focus on operational performance.
Responsibilities
Oversee day-to-day execution of strategic initiatives, ensuring alignment with organizational goals and timely delivery of key milestones. Act as a force multiplier for the CTO by managing follow-ups, tracking KPIs, and resolving blockers.
Lead or support planning and execution of high-priority projects. Develop and maintain project plans, timelines, and stakeholder communications. Coordinate across departments to ensure accountability and progress.
Build and maintain Excel-based dashboards to track operational performance, productivity, and strategic alignment. Use Excel to consolidate data, create visualizations, and support executive decision-making.
Prepare briefing materials, agendas, and follow-ups for executive meetings. Ensure that leadership is equipped with the right data and context to make informed decisions.
Facilitate collaboration across departments, ensuring that initiatives are well-coordinated and that dependencies are managed proactively.
Requirements
BA/BS/bachelor’s degree
10+ years in operations, project management, or strategic planning roles.
Proficiency in Excel, including pivot tables, charts, and dashboard creation.
Experience working with executive leadership and cross-functional teams.
Proficiency in PowerPoint for executive-level presentations.
PMP or similar certification is a plus.
Benefits
Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!)
Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
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