F&I Manager at Hello Mazda leading finance strategies to maximize dealership performance and customer satisfaction through effective sales management. Driving F&I performance while ensuring compliance with policies and procedures.
Responsibilities
Develop and execute dealership F&I strategy to drive high volume, strong PVR, expeditious transaction speed, and satisfied team members and clients
Collaborate with Sales Managers to set objectives and maximize F&I performance
Ensure compliance with Hello Auto Group F&I policies and procedures
Daily reporting on F&I performance
Daily maintenance of CIT and cash management
Work directly with customers, salespeople, and managers on deals
Implement action plans for under performing sales staff
Conduct daily in-store training
Lead in-store sales manager onboarding
Perform F&I test-outs for sales staff
Support company initiatives and ensure legal compliance
Handle other assigned duties and projects
Manage F&I performance to expectations: 2.5 products per deal, $2,200 PVR, high CSI, and 100% compliance with state and federal regulations
Oversee F&I-related receivable schedules and compliance with manufacturer incentive programs.
Requirements
Proven success in a managerial role with strong leadership experience
Minimum 3 years as an F&I Manager (not Sales Manager)
At least 1 year of F&I experience required
High energy, technology-focused, intense multitasking, communication, and customer service skills
Ability to adapt to shifting priorities and interruptions
Positive attitude and effective team player
Valid driver's license with an acceptable driving record
Proficient in computer systems, OEM-required technology, and contemporary transaction tools
Skilled in securing approvals across all bands of credit profiles with deep knowledge of deal structures for both new and used vehicle transactions.
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