Hybrid Client Director, Watches & Jewellery

Posted 3 weeks ago

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About the role

  • Client Director managing luxury watch and jewellery portfolios, driving revenue with outstanding client service at Hearst UK. Leading strategic account development while collaborating with internal teams.

Responsibilities

  • Own and deepen relationships with Hearst UK’s most strategic Watches & Jewellery clients, identifying opportunities for growth, expansion and long-term partnership.
  • Drive new business development across a defined list of priority and development clients, proactively identifying and converting opportunities to expand the client portfolio.
  • Build direct, senior client relationships, reducing reliance on agency intermediaries and establishing trusted, collaborative partnerships that drive loyalty and results.
  • Accelerate revenue growth through upsell and cross-sell opportunities, aligning Hearst solutions to client needs and delivering compelling value propositions.
  • Lead international client engagement, applying strong global market knowledge to ensure holistic, multi-market strategies that unlock incremental revenue.
  • Identify and activate global opportunities across selected accounts, driving high-impact multi-market partnerships in collaboration with international teams.
  • Act as the strategic connector between clients and global operations teams, ensuring best-in-class responses, seamless execution and consistent delivery.

Requirements

  • Deep vertical expertise in luxury watches and jewellery, with a strong understanding of market dynamics, audience behaviour, commercial challenges and growth opportunities.
  • Comprehensive media knowledge across traditional and digital channels, with the ability to develop integrated, cross-media strategies that deliver against client objectives.
  • Senior client and stakeholder leadership, with proven experience managing, growing and retaining accounts while collaborating effectively with internal and external partners.
  • Strong strategic and commercial capability, including the ability to build compelling narratives, negotiate confidently and align solutions to client and business goals.
  • Data-led decision making, using insights and audience intelligence to shape strategy, optimise performance and drive measurable outcomes.
  • Operational excellence and adaptability, demonstrating strong organisation, attention to detail, conflict management skills and the ability to manage multiple priorities in a fast-paced environment.
  • Technical and industry fluency, with proficiency across tools such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos Iris and the ability to leverage professional networks to create value.

Benefits

  • Hearst Exclusives - Only for You!
  • Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
  • Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!
  • Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
  • Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
  • Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
  • Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
  • Join one of our Hearst ERG Groups.
  • Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
  • Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
  • Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

Job title

Client Director, Watches & Jewellery

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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