Hybrid Applications Practice Manager

at Heartland Business Systems

• Job title: Applications Practice Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Amazon Redshift, ASP.NET, Azure, Cloud, ETL, PyTorch, Scikit-Learn, SQL, Tableau, Tensorflow, .NET
• Location requirements: Hybrid, Little Chute, United States

About the role

• Applications Practice Manager driving customer success and revenue growth at HBS. Leading a high-performing team focused on innovative, customer-centric solutions.

Responsibilities

• The Applications Practice Manager plays a pivotal role in driving revenue growth and customer success.
• Leading a high-performing team of Team Leads and direct reports.
• Responsible for building and nurturing a results-driven organization focused on delivering innovative, customer-centric solutions.
• Closely engage with customers to understand their business needs, foster strong relationships, and support the sales process from pre-sales through delivery.
• Empowering their team, setting clear performance expectations, and championing best practices.
• Ensuring exceptional service delivery while shaping technology strategy and advancing the organization’s market leadership.

Requirements

• At least 5 years of experience in the IT Services industry.
• A minimum of 5+ years of experience in data management and data analytics.
• Proven experience in leading and managing data analytics team.
• Experience in developing and deploying data analytics projects.
• Experience working with and creating databases and dashboards using all relevant data to inform decisions.
• Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes.
• Experience with three (3) or more of the following technologies:
• • Microsoft Fabric
• • Data lake technologies
• • Azure Data Factory or other ETL tools
• • Databricks
• • Microsoft Azure SQL, Azure SQL Data Warehouse / Azure Synapse, Snowflake or Amazon Redshift
• • Streaming data ingestion tools
• • Visualization tool experience such as Power BI, Tableau, or Qlik
• • Analysis Services (SSAS - tabular cubes)
• • Machine learning
• • C# / ASP.NET
• BA/BS degree or higher in Computer Science or a quantitative field (i.e. Statistics, Math, etc.)
• Microsoft Certified: Azure Data Scientist Associate or Fabric Engineer Associate
• Knowledge of machine learning frameworks and libraries such as TensorFlow, PyTorch, or scikit-learn.
• Strong working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
• Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries.
• Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for customers.
• Business leadership; management of a dedicated P&L with performance-related goals.
• Strong problem solving, quantitative and analytical abilities.
• Strong ability to plan and manage numerous processes, people and projects simultaneously.
• Exceptional organizational and planning skills.
• Excellent communication, collaboration and delegation skills.
• Public speaking experience in a professional conference setting.

Benefits

• WFH Flexible
• Health insurance
• Professional development