Consumer Lending Sales Specialist at Advance America managing customer loans and providing financial solutions. Focusing on sales and customer experience in a growing financial services company.
About the role
- Consumer Lending Sales Specialist role focused on delivering customer service and achieving sales goals. Join Advance America helping customers with personalized financial solutions.
Responsibilities
- Deliver exceptional customer experience while managing growing consumer loan portfolio
- Present tailored financial solutions aligned with customer goals and needs
- Build and maintain strong customer relationships throughout the loan lifecycle
- Educate customers on loan terms, conditions, and product features
- Execute and track community marketing initiatives to generate growth
- Support branch financial objectives and performance metrics
- Maintain strict adherence to company policies, state and federal regulations
- Conduct and document collection activities
- Foster a positive team environment while supporting colleagues to enhance customer experience
Requirements
- High School Diploma or equivalent required; some college preferred.
- Sales and/or customer service experience required, or equivalent experience.
- One year of experience in sales, retail, banking, or collections preferred.
- Strong math skills, including the ability to count cash.
- Professional verbal communication by phone and in person.
- Ability to read, write, evaluate, and apply complex and detailed information.
- Ability to interact professionally and exhibit appropriate social skills.
- Ability to negotiate payment terms and effectively communicate loan requirements.
- Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees.
- Ability to use computer programs required to process customer transactions.
Benefits
- Competitive Wages
- Health/Life Benefits
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Company Paid Holidays
- Paid Time Off including Volunteer Time
- Tuition Reimbursement
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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