CRO Manager responsible for enhancing customer journeys and conversion rates at proSenio GmbH. Focusing on data - driven improvements and collaboration across teams in a hybrid environment.
About the role
- Senior Staff Product Designer at Harvey driving design vision in legal services utilizing advanced AI. Lead cross-functional collaboration and innovative design solutions for complex challenges.
Responsibilities
- Lead and influence the design direction across major product surfaces, ensuring coherence, usability, and strategic alignment end-to-end.
- Partner deeply with product managers, engineers, and AI researchers to shape long-range product vision and translate ambiguous problem spaces into well-defined user experiences.
- Evolve and scale our design system—driving consistency, accessibility, and a high standard of craft across the entire product ecosystem.
- Conduct and guide user research efforts, transforming insights into actionable opportunities and system-level improvements.
- Develop high-fidelity prototypes that explore emerging interactions, AI-assisted workflows, and novel user journeys.
- Champion design excellence across the org—facilitating critique, mentoring designers through example, and modeling high-quality, iterative thinking.
- Help foster best practices for designing with AI, including responsible interaction patterns, user trust considerations, and ethical decision-making.
- Collaborate as a player-coach—remaining hands-on in critical work while supporting peers through thoughtful guidance, inclusive communication, and partnership.
Requirements
- 10–12+ years of experience designing digital products in fast-paced, high-growth or technically complex environments.
- A portfolio that showcases exceptional product thinking, interaction design, systems design, and visual craft.
- Demonstrated ability to navigate and simplify multifaceted, ambiguous problem spaces while maintaining a high bar for execution.
- Deep experience with scalable design systems and a strong eye for both structural and aesthetic detail.
- Experience conducting or guiding user research and integrating qualitative and quantitative insights into design strategy.
- Exceptional storytelling and communication skills—capable of influencing cross-functional partners and aligning diverse perspectives.
- A collaborative, low-ego approach that helps teams move quickly, thoughtfully, and inclusively.
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
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