Hybrid Senior Product Designer – Systems, Information Architecture

at Yum! Center for Global Franchise Excellence

• Job title: Senior Product Designer – Systems, Information Architecture
• Job type: Full Time
• Experience level: Senior
• Salary: $99,200 - $115,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Plano, United States

About the role

• Senior Product Designer specializing in systems and information architecture for YUM Connect, simplifying complex workflows and enhancing user experiences across platforms.

Responsibilities

• Define information architecture, conceptual models, taxonomy, and domain logic for configuration-heavy or multi-role systems.
• Establish system clarity by mapping objects, relationships, behaviors, constraints, and states.
• Create scalable, coherent structures that other designers and engineers can confidently build upon.
• Lead the scoping of design work, breaking large ambiguous problem spaces into actionable, sequenced design efforts.
• Prioritize design focus areas to maximize velocity and unblock engineering.
• Communicate design progress, risks, and decisions to PM and engineering partners, reducing ambiguity across teams.
• Push back when proposed technical approaches degrade experience quality or violate established models.
• Facilitate design–engineering tradeoff discussions grounded in system logic and user impact.
• Ensure engineering understands interaction rules, behaviors, states, edge cases, and object relationships before implementation.
• Provide structure, guidance, and critique to the Workflow/Interaction Designer working within your system models.
• Help convert system logic into flows, prototypes, and task-level interactions.
• Ensure alignment between IA decisions and downstream interaction patterns.
• Produce high-quality IA maps, conceptual diagrams, domain models, and architectural documentation.
• Create task flows, wireframes, and mid-fidelity prototypes when needed to illustrate behaviors, transitions, and interactions.
• Use usability principles to simplify complex conceptual spaces and improve the operator experience.
• Facilitate collaborative working sessions with engineering, PM, data, and operations partners.
• Establish shared mental models and structural clarity across functions.
• Drive decisions in ambiguous areas through clear reasoning, diagrams, and conceptual framing.
• Mentor other designers in IA, systems thinking, workflow modeling, and structured problem-solving.
• Contribute to the evolution of design practices, tools, and rituals across the design org.
• Support the development of reusable patterns and frameworks that contribute to a cohesive design system.

Requirements

• 6–8+ years of experience in product design, including work on enterprise, internal tools, or configuration-heavy systems.
• Demonstrated mastery of IA, systems thinking, domain modeling, and conceptual mapping.
• Strong interaction design skills with experience in task flows, wireframes, and mid-fidelity prototypes.
• Experience scoping complex design work and leading design progress independently.
• Proven ability to partner directly with engineering leadership on feasibility, system behavior, and implementation clarity.
• Experience guiding or mentoring other designers.
• Portfolio that includes system architecture + IA artifacts, not just UI screens.
• Experience in large-scale operational systems, admin tools, B2B platforms, or internal product ecosystems. (preferred)
• Familiarity with design system contribution (defining components, patterns, logic, or usage guidelines). (preferred)
• Strong understanding of how backend systems, APIs, schemas, and configuration frameworks influence UX. (preferred)
• Experience working within or improving a maturing design organization. (preferred)
• Comfort designing for multi-market, multi-tenant, or highly variable configuration environments. (preferred)
• Ability to influence cross-functional stakeholders through clear communication and structured thinking. (preferred)