Client Onboarding & Compliance Specialist resolving client issues within a Payment Solutions company. Supporting customer onboarding and compliance for iGaming, eSports, and eCommerce sectors.
About the role
- Talent Compliance Specialist responsible for compliance and documentation in a linguist network at Hanna Interpreting Services LLC. Addressing independent contractor legal requirements for California.
Responsibilities
- Talent Documentation Auditing: Systematically review and audit new and existing Talent files to ensure all legal requirements for independent contractor status are met to include Licensure/Certification and Business Certification.
- Compliance Education Support: Assist in developing and disseminating clear, simple, and positive communications to educate linguists on compliance requirements and the legal necessity of their business documents.
- 1099 Talent Onboarding: Administer the compliance portion of the onboarding process, including verifying completed W-9 forms; Track the execution and renewal of all essential legal documents, including the Talent Services Agreement and Mutual Arbitration Agreement.
- Partnering with Talent Engagement: Work directly with the Talent Engagement team to embed compliance messaging into recruitment and retention efforts. This ensures a consistent, positive, and legally sound message is delivered regarding the independent contractor relationship and the referral agency exemption.
- Liaison with Warranty Claims: Collaborate with the Warranty Claims department to review instances where Talent conduct may impact compliance with professional standards laid out in agreements and required modules.
Requirements
- Bachelor's degree preferred. A JD, paralegal certificate, or equivalent experience in employment law is highly preferred.
- 4+ years of experience in compliance, HR, or legal roles, with specific expertise in California independent contractor 1099 compliance.
- Foundational understanding of state and federal labor laws and the legal requirements for the Referral Agency Exemption in the language services industry.
- Proven ability to be a go-getter, taking initiative to resolve issues and work independently to manage deadlines and priorities without constant supervision.
- Exceptional organizational skills and meticulous attention to detail in verifying, tracking, and maintaining compliance documentation.
- Excellent written communication skills, with the ability to convey regulatory information accurately while maintaining an encouraging, professional, and engagement-focused tone.
- Excellent ability to interpret complex legal statutes and translate them into actionable, compliant business practices.
- Proficient in using customer relationship management (e.g., HubSpot), databases, and Microsoft Office Suite.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Professional development opportunities
- Employee assistance program
- Company-sponsored events and activities
- Hybrid Work Environment
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