Support Consultant role at Veradigm. Interacting with clients to troubleshoot healthcare solutions via calls, emails, and chats.
About the role
- Dementia Consultant providing expert advice and personalised support to aged care providers and families across Australia. Use clinical knowledge and evidence-based strategies to improve lives through innovation.
Responsibilities
- Provide expert advice and personalised support to aged care providers and families across Australia.
- Use your clinical knowledge and communication skills to improve lives through evidence-based strategies.
- Support families, caregivers and clinical staff to understand how dementia impacts each individual.
- Equip carers and clinicians to prevent and respond to behaviour changes through modelling, coaching, and development of resources including behaviour support planning.
- Be able to synthesise information, through observation and written documentation to provide recommendations that are relationship centred and informed by evidence based best practice.
- Develop reports that are contextualised to individual situations and people, that effect change on the ground and improve quality of life for people living with dementia.
- Undertake a range of assessments that help to understand the holistic experience of the person and their care network.
- Work in partnership with the broader Dementia Support Australia to build capability across the home and aged care sectors.
- Contribute to research, projects and programs and work innovatively to meet the changing needs of the sector
- Work on other projects and assignments as required and in line with areas of skill, expertise and knowledge.
Requirements
- Expertise in supporting people living with dementia
- Experience in Australian residential aged care and or community aged care
- Be relatable and able to share knowledge in a way that supports change at all levels
- High level of negotiation, communication and relationship building skills
- Excellent problem solving and decision-making skills
- Ability to prioritise multiple tasks and meet deadlines
- Excellent written and verbal communication skills
- Excellent stakeholder management
- A current Australian drivers licence and willingness to travel
- Empathy and patience
- Relevant qualification in Allied Health, Nursing, Aged Care or Mental Health is essential
Benefits
- Market leading remuneration
- Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
- Flexible hybrid work arrangements in a friendly workplace with an emphasis on work life balance
- Additional training & career development opportunities
- Leave benefits – purchased additional annual leave
- Reward and Recognition Program
- Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.
- Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages.
- Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans
- Exclusive commercial discounts for JB HI-FI and The Good Guys
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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