Field Service Technician servicing ATMs for NCR Atleos. Responsible for on - site support, troubleshooting, and maintenance.
About the role
- Managing Consultant leading client projects on IT service management improvements and transformations. Collaborating on custom solutions and project leadership for the consulting firm.
Responsibilities
- Lead client projects to establish or improve service management for specific IT services.
- Identify clients' organizational challenges and develop tailored solutions together with them to adapt existing service management processes.
- Conduct roll-out planning for the delivery of new services and establish or optimize service provider governance.
- Further develop our consulting offering by contributing experience and new methods.
- Provide technical leadership to other (senior) consultants in joint projects.
Requirements
- Several years of professional experience in consulting as a Lead Consultant or leadership experience within an IT organization.
- Strong understanding of frameworks such as ITIL, COBIT, or SIAM.
- Ability to work highly independently and take responsibility in challenging situations.
- Excellent analytical skills, strategic thinking, and a strong solution orientation.
- Very good presentation and communication skills in German.
Benefits
- We subsidize not only your company bike (JobRad), but also your public transport pass, helping both the environment and your wallet.
- We support your fitness membership and preventive healthcare.
- We enable work–family balance according to your needs, with the option for remote/mobile working.
- We offer 30 days of vacation per year.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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