Field Service Technician providing technical support for mission critical digital mobile communications systems at Motorola Solutions. Collaborating with teams to maintain and optimize advanced communication systems.
About the role
- Field Service Engineer providing customer support for marine gear systems. Responsible for commissioning, maintenance, troubleshooting, and customer communication regarding project timelines.
Responsibilities
- Independent execution of customer care and service work, for example: commissioning navy vessels, gearbox inspections, maintenance and installation.
- Commissioning as well as repair work and complete revisions and upgrades for marine gear systems.
- Troubleshooting and damage analysis on the construction site/shipyard/on board/offshore.
- Ensuring customer retention by effective communication concerning work timelines and expectations.
- Provide recommendations for replacement parts and general instructions to customers.
- Write site reports, measurements and alignment protocols in English, address any requirements and needs.
- Sporadic assignments in assembly works at RENK Group.
Requirements
- Outstanding experience and knowledge of mechanical, hydraulic and electrical systems as well as PLC.
- Proven knowledge of the naval environment as well as experience with gearboxes is desirable.
- At least 3 years of professional experience in the Field Service Segment.
- Experience in project management is beneficial, especially on large-scale construction sites.
- Passion about independent, well-structured, and organized work styles.
- Dedicated team player with a strong customer orientation.
- Fluent in Italian and English.
- A good command of written and spoken German is considered of advantage.
- Willingness to travel domestically and internationally from La Spezia and therefore living in the direct area or willing to move to La Spezia.
Benefits
- Be part of a growing company and contribute to the development of the new site in La Spezia.
- Work on extraordinary high-tech products and solutions.
- Fair, performance-related remuneration.
- Flexible working time and workplace models.
- 30 vacation days for a good work-life-balance.
- Individual development and training opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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