Sr. Principal, Field Applications Engineer position focusing on optical communications products. Supporting major customers in the San Francisco Bay Area with technical expertise.
About the role
- Field Service Engineer at Amcor aiding customer operations with packaging solutions and equipment maintenance. Responsible for hands-on support and training to ensure customer satisfaction and product performance.
Responsibilities
- Amcor representative at customer. Maintaining Amcor-owned equipment and conducting periodic preventative maintenance while maintaining a trusted relationship with the customer.
- Lead in the assembly and preventative maintenance of Amcor-owned filling equipment.
- Assist with customer problems and the generation of adequate information to communicate opportunities to the plant/corporate level.
- Support & lead field trials of Amcor packaging.
- Responsible for training of customer’s employees on proper product use.
- Responsible for validating package performance at the customer’s site.
- Communicate with outside vendors on quotes, design, and scheduling of related projects
- Perform necessary follow-up actions to ensure customer satisfaction
Requirements
- A degree in the area of Manufacturing or Engineering is preferred
- Five to seven years of combined education or related work experience is preferred
- Strong mechanical aptitude and troubleshooting skills are required.
- Motivated, self-starter, with a willingness to grow and learn new skills.
- A general working knowledge of machine control systems. (Electrical systems, PLC’s, HMI’s)
- Prior mechanical experience with filling lines and equipment is preferred
- Experience in the plastics industry is desired
- Proficient in MS Office (Word/Excel/Power Point)
- Confident, motivated and the ability to work independently with customers, manufacturing plants and corporate groups while possessing data driven problem solving skills using proven and recognizable techniques
Benefits
- Medical, dental and vision plans
- Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
- Company-paid holidays starting at 8 days per year and may vary by location
- Wellbeing program & Employee Assistance Program
- Health Savings Account/Flexible Spending Account
- Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
- Paid Parental Leave
- Retirement Savings Plan with company match
- Tuition Reimbursement (dependent upon approval)
- Discretionary annual bonus program (initial eligibility dependent upon hire date)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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