Hybrid Field Service Engineer

at Amcor

• Job title: Field Service Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Tech skills: Assembly
• Location requirements: Hybrid, Evansville, United States

About the role

• Field Service Engineer at Amcor aiding customer operations with packaging solutions and equipment maintenance. Responsible for hands-on support and training to ensure customer satisfaction and product performance.

Responsibilities

• Amcor representative at customer. Maintaining Amcor-owned equipment and conducting periodic preventative maintenance while maintaining a trusted relationship with the customer.
• Lead in the assembly and preventative maintenance of Amcor-owned filling equipment.
• Assist with customer problems and the generation of adequate information to communicate opportunities to the plant/corporate level.
• Support & lead field trials of Amcor packaging.
• Responsible for training of customer’s employees on proper product use.
• Responsible for validating package performance at the customer’s site.
• Communicate with outside vendors on quotes, design, and scheduling of related projects
• Perform necessary follow-up actions to ensure customer satisfaction

Requirements

• A degree in the area of Manufacturing or Engineering is preferred
• Five to seven years of combined education or related work experience is preferred
• Strong mechanical aptitude and troubleshooting skills are required.
• Motivated, self-starter, with a willingness to grow and learn new skills.
• A general working knowledge of machine control systems. (Electrical systems, PLC’s, HMI’s)
• Prior mechanical experience with filling lines and equipment is preferred
• Experience in the plastics industry is desired
• Proficient in MS Office (Word/Excel/Power Point)
• Confident, motivated and the ability to work independently with customers, manufacturing plants and corporate groups while possessing data driven problem solving skills using proven and recognizable techniques

Benefits

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)