Hybrid Executive Assistant – Business Operations

at Reverse Logistics Group (RLG)

• Job title: Executive Assistant – Business Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$70,000 - CA$78,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Calgary, Canada

About the role

• Executive Assistant supporting Calgary-based partners in a global implementation firm. Managing complex schedules, communications, and enhancing business operations.

Responsibilities

• Provide Executive & Pod Support
• Serve as the primary administrative support to a Calgary-based Managing Partner, supporting 2–3 additional Partners and aligned Team Leads.
• Manage complex calendars, shifting priorities, and commitments across multiple stakeholders.
• Anticipate needs and ensure timely follow-through on actions, communications, and deadlines.
• Coordinate travel details, meetings, and in-person sessions, including local Calgary-based interactions.
• Build strong working relationships and become a trusted member of the team.
• Support Business Operations & Coordination
• Support day-to-day Pod operations, ensuring alignment across people, priorities, and workflows.
• Maintain organized systems, files, and documentation within Microsoft 365.
• Provide administrative support for logistics.
• Support Business Development
• Prepare proposals, presentations, and client-facing materials with guidance.
• Coordinate pursuit activities, meetings, and follow-ups.
• Maintain CRM updates.
• Conduct research to support client opportunities and internal initiatives.
• Enable Communication & Stakeholder Coordination
• Prepare clear, concise, executive-ready communications.
• Coordinate agendas, pre-reads, and follow-ups to ensure clarity and accountability.
• Support internal communications and occasional LinkedIn or corporate messaging.
• Collaborate with the Global Support Team
• Partner closely with the Vancouver head office admin team and broader Global Support network.
• Provide backup and cross-coverage support across regions as needed.
• Contribute to enterprise initiatives, events, and continuous improvement of administrative practices.
• Ensure alignment with RLG tools, processes, and standards.

Requirements

• 5+ years of experience in an Executive Assistant, business operations, or senior administrative role (ideally in consulting or professional services).
• Strong organizational skills and proven ability to anticipate needs, manage competing priorities, and operate independently in a fast-paced environment.
• Data-driven mindset, with the ability to organize information, track priorities, and support decision-making with clear insights.
• Comfortable using modern digital tools, including AI-enabled productivity tools (e.g., Copilot, ChatGPT), to enhance efficiency and output quality.
• High proficiency with Microsoft 365 (Outlook, Teams, SharePoint, PowerPoint, Excel).
• Excellent written and verbal communication skills, including preparation of executive-level materials.
• Experience supporting client-facing work.
• Confidence working with senior leaders and across distributed teams.
• Sound judgment, professionalism, and discretion with confidential information.
• Comfort working remotely while maintaining strong local and team connectivity.

Benefits

• Three weeks of vacation annually so you can recharge and maintain a healthy work-life balance.
• Six paid sick days each year to support your health and give you the time you need to recover.
• We support your long‑term financial well-being through a competitive RRSP matching program.
• We provide comprehensive health, dental, Lifestyle spending account and vision benefits to ensure you have access to the care you need.