Specialty Pharmacist managing the 340B Drug Pricing Program operations, ensuring compliance and integrity. Collaborating with healthcare teams to support medication access for underserved populations.
About the role
- Manager - Business Operations leading presales efforts and AI/automation initiatives at Datacom. Championing process improvements across teams to enhance delivery in managed services.
Responsibilities
- SOW Governance & Proposal Management: maintain pre-sales admin for SOWs/ROMs, oversee end-to-end SOW/minor works processes, coordinate content across service lines, ensure quality and compliance, and keep clients informed.
- AI, Automation and Change Champion: identify, evaluate and implement AI/automation tools to streamline presales, pilot new technologies, and establish best practices for sustainable adoption.
- Process Improvement and Business Operations: lead cross-functional teams, develop process-metrics, collect data to identify root causes, measure performance, and conduct cost/benefit analyses
- Professional Services and Stakeholder Engagement: govern the sales-to-delivery cycle for managed services, engage diverse stakeholders, deliver training, and foster cross-service-line collaboration.
Requirements
- 6+ years of experience in a bid, solutions or proposal management function.
- Understanding of end-to-end sales-to-delivery cycle within a professional services and managed services business.
- Project or service delivery management experience. Previous experience in a bid, solutions or proposal management function.
- Knowledge of the bid/sales and SOW process within a technical services environment. Proficient in project management methodologies and tools.
- Knowledge of the end-to-end sales-to-delivery lifecycle
- Solid financial management practices with a clear understanding of the relationship between costs, utilisation, revenue and profitability.
- Proven ability to lead collaborative, cross-functional teams to achieve organisational goals
- Excellent stakeholder engagement, influencing and negotiation skills
- Strong analytical, consultative and problem-solving skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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