ServiceNow Tech Lead responsible for developing and maintaining IT solutions for Schwarz IT Hub. Collaborating on system designs and providing consultation to internal teams.
Responsibilities
Responsible for the technical conception, creation of system designs and implementation of internal customers' requirements
Develop, troubleshoot and take ownership for IT solutions on internal ServiceNow application suite
Coordinate and manage development for the ITSM area at solution level
Define and develop processes and their integration into ServiceNow
Provide strategic and operational advice to internal customers
Implement interface and integration requirements
Requirements
Professional experience in the area of ServiceNow implementation, administration, service portal and UI components (ITSM)
Knowledge of JavaScript, XML, HTML, CSS, Angular JS, REST / SOAP is an advantage
ServiceNow - Certified System Administrator
Knowledge of ITIL-based ITSM processes
Strong team spirit
Solution and process-oriented way of thinking and analytical strengths
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