Hybrid Retail Sales Representative

at Griffin Greenhouse Supplies

• Job title: Retail Sales Representative
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $55,000 - $65,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Chicago, United States

About the role

• Retail Sales Representative focusing on lawn and garden products, combining fieldwork with home office duties. Engaging clients through phone, email, and in-person interactions to provide expert guidance.

Responsibilities

• Regular travel within your designated region to build relationships with both existing and potential customers.
• Provide expert guidance to clients via phone, email, and in-person interactions.
• Be a trusted resource by answering inquiries, explaining product benefits, and showcasing the latest offerings using samples and catalogs.
• Effectively present products, highlighting their features, advantages, and the value they bring to customers.
• Tailor sales presentations to meet specific needs and encourage purchasing decisions.
• Provide customers with accurate delivery estimates, ensuring timely and reliable service.
• Enter customer orders into the system and maintain clear, up-to-date records for tracking and fulfillment.
• Track business transactions, customer feedback, and market insights, compiling reports to share with the team and management.
• Ensure a detailed overview of customer accounts, sales trends, and performance.
• Work closely with internal teams, including sales managers.
• Submit travel expenses accurately and on time for reimbursement on a biweekly basis, ensuring transparency and organization.
• Assist in product deliveries as needed, ensuring that customer expectations are exceeded, and satisfaction is maintained.
• Maintain confidentiality on internal communications and proprietary information.
• Engage in ongoing communication with management to align with company goals.

Requirements

• High school diploma required; a degree in Business is a plus.
• 2-3 years in sales, ideally in the lawn and garden industry.
• Strong communication, negotiation, and organizational skills.
• Proficiency with CRM systems and order processing.
• Your detail-oriented, with strong analytical skills and understanding.
• You’re a pro at building relationships and can manage multiple tasks while keeping everything organized and running smoothly.
• You’ve got excellent communication skills and thrived in a team setting where collaboration is key.

Benefits

• Medical, dental, and vision insurance coverage starting on the first day after 30 days of employment
• Company-paid short-term and long-term disability, as well as life insurance
• Paid Time Off (PTO) including floating holidays, sick/personal days, and vacation time
• 401(k) plan with a 25% company match up to 6%
• Company Profit Sharing Plan
• Summer hours for enhanced work-life balance
• Tuition reimbursement program
• Christmas holiday bonus
• Wellness incentives based on participation
• And many more valuable benefits!