Hybrid Business Analyst

at Granicus

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ERP, SQL
• Location requirements: Hybrid, San Juan, Puerto Rico

About the role

• Business Systems Analyst I responsible for requirements gathering and solution delivery for government clients. Collaborating with technical teams to enhance digital services implementations.

Responsibilities

• Work with clients to gather system requirements and produce detailed requirements and functional specification documents to solve moderately complex problems within information systems.
• Analyze business and user needs, document requirements, and revise existing system logic difficulties as necessary.
• Validate, analysed and import initial and final data as approved by the customer.
• Work closely with the development team to ensure requirements are fully understood and provide assistance with overcoming obstacles faced during development.
• Conduct system testing at the development site and at the client site to validate requirements.
• Train end users and provide user support while ensuring the use of up-to-date user manuals during the operation phase or as requested by the supervisor.
• Consult with management to ensure agreement on system principles.
• Design, develop, and execute comprehensive test plans and test cases for user acceptance and ensure quality standards.
• Expand or modify systems to serve new purposes or improve current operations.
• Define the goals of the system and devise flow charts and diagrams describing the logical operational steps of programs.
• Serve as project leaders for particular systems projects.
• Document the experience in current projects to find new metrics, techniques, and strategies to improve targeting, measurements, and projects success in the future.
• Document reports design and specifications for custom reports development or modification.
• Provide support to the development team during development and testing.
• Contribute to project documentation by updating project binders and project sites as stated.
• Complete project tasks within establish deadlines and communicate delivery status to project team and management on a timely basis.
• Participation in the sales cycle will also be required. Consultants should be able to function equally as well independently or as part of a larger implementation team.
• Work with the product development team to identify potential product enhancements.
• Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
• Communicate effectively with business representatives at all levels of the organization.
• Perform other tasks related to project or customer activities, as assigned by Supervisor.

Requirements

• Excellent understanding or ERP fundamental software and tools.
• Knowledge of common best practice financial, accounting and business practices.
• Possess knowledge of governmental or local regulations that affect.
• Strong knowledge of systems’ implementation and testing methodology, best practices, and project phases.
• Ability to easily adapt to fast-paced environment.
• Flexible during times of change, and deadline proximities.
• Excellent written and oral communication skills both in Spanish and English.
• Proficient using Microsoft Office tools (Word, Excel, Power Point, Project, and Access).
• Must be oriented to detail, teamwork and customer service.
• Strong organizational, communication, and presentation skills.
• High sense of professionalism.
• Strong analytical and problem solving skills.
• Ability to communicate and work fluently with business users, technical people and management across the organization.
• Excellent interpersonal skills.
• Proficient using Microsoft Office tools (Excel, Word, Power Point, and Outlook).
• Advance knowledge of Excel data management functionalities (e.g. macros, pivots), and financial reporting tools such as FRX and Management Reporter.
• Demonstrate an expert understanding of a variety of software modules including (but not limited to) General Ledger, Sales Order Processing and Accounts Receivables.
• Management, Purchasing and Payables Management, Human Resources, Payroll, Fixed.
• Assets and Bank Reconciliation.
• Knowledge of General Accepted Accounting Principles (GAAP), Not-for-Profit and Governmental Accounting Standard Board (GASB) principles.
• Basic understanding of multi-currency concepts.
• Basic knowledge of SQL, database and infrastructure concepts for ERP deployment.
• Understanding of Quality Assurance and Testing Principles.

Benefits

• Flexibility & Balance
• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Health & Wellness
• Private health, vision, dental and life insurance – 100% Employer-Paid.
• Comprehensive coverage for you and your family.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Family & Future
• Pension Plan and Retirement options
• Growth & Recognition
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.