Hybrid Quality Systems Training Manager

at GRAIL

• Job title: Quality Systems Training Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $118,000 - $156,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Vault
• Location requirements: Hybrid, Durham, United States

About the role

• Quality Systems Training Manager handling Quality Systems Training Program and Veeva Vault LMS at GRAIL. Supporting training compliance and continuous improvement initiatives for quality management systems.

Responsibilities

• Support the execution and continuous improvement of the Quality Systems Training Program in alignment with GRAIL’s QMS, regulatory requirements, and internal compliance expectations.
• Partner with Quality leadership and cross-functional stakeholders to implement quality training strategies that support business initiatives, role readiness, and organizational effectiveness.
• Ensure training processes are administered in a compliant, consistent, and inspection-ready manner across applicable functions.
• Support standardization of training practices, governance, and documentation to promote effectiveness, scalability, and consistency across the organization.
• Administer and maintain training objects within Veeva Vault LMS, including learner roles, curricula, training assignments, notifications, dashboards, reports, and related system configuration elements.
• Support ongoing LMS configuration and optimization.

Requirements

• Bachelor’s degree in Life Sciences, Education, Quality, Regulatory, Clinical Laboratory Science, or a related discipline.
• Experience working in a regulated environment governed by one or more of the following: GxP, ISO 13485, ISO 15189, 21 CFR Part 820, 21 CFR Part 493 (CLIA), CAP, and 21 CFR Part 11.
• Progressive experience in training, quality systems, learning management systems, or regulated operations within the life sciences, medical device, biotech, diagnostics, or clinical laboratory environment.
• Experience administering or supporting a Learning Management System (LMS) in a regulated environment.
• Experience supporting or managing training processes tied to quality systems, controlled documents, and role-based training requirements.
• Strong analytical, organizational, and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.
• Strong written and verbal communication skills, including the ability to facilitate training, communicate requirements clearly, and partner effectively across functions.
• Inspection readiness mindset and experience supporting training-related compliance activities.

Benefits

• flexible time-off or vacation
• 401(k) retirement plan with employer match
• medical, dental, and vision coverage
• mindfulness programs