Enterprise Account Manager focused on strategic deals and frame contracts with German defense customers. Collaborating with HPE divisions to drive IT transformation and develop long - term sales pipelines.
About the role
- Account Manager responsible for account management and service delivery for a financial client in Europe. Handling client relationships and team management while ensuring profitability.
Responsibilities
- Responsible for delivering multiple learning services to assigned country and global learning teams.
- Ensure total customer satisfaction by interfacing with the client Country Head, Regional Head, and Global Heads of Learning.
- Ensure adherence to all service agreements and KPIs.
- Lead monthly and/or quarterly business reviews with customers.
- Proactively analyse, summarise and manage client requests.
- Oversee and manage project contracting ensuring accurate pricing per agreed client rate cards.
- Drive and monitor assigned account revenue forecasts and performance against budget.
- Manage holiday and absence planning ensuring continuity of project cover and deliverables.
- Coach and mentor team members to foster growth, innovation, and accountability.
- Align and communicate GP and client priorities to drive overall business strategy and provide added value or improvement to client services.
- Champion a culture of innovation and continuous improvement.
Requirements
- Proven account management experience in a Managed Learning Service or project delivery environment.
- Strong commercial acumen and ability to drive revenue, cost and utilization performance.
- Analytical skills, using defined tools and pricing calculators to align to business metrics, with a mindset able to focus on continuous improvement and operational excellence.
- Excellent coaching, mentoring, and team development skills.
- Confident communicator with strong stakeholder management and presentation capabilities.
- Proven effective negotiation and pricing experience.
- Demonstrated success in managing billable client projects.
- Exemplary client service mindset with a focus on delivering value and building long-term relationships.
- Strong application of Microsoft suite of tools including PowerPoint and Excel
- French language capability required
- Knowledge of European learning market desired
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Associate Account Manager in healthcare sales at Philips promoting MR, CT, and DXR imaging solutions. Join a high - impact team to grow into full territory ownership.
Join Peel Region as an Advisor for Health Strategy and Partnerships. Drive key initiatives improving community safety and well - being through strategic leadership and collaboration.
EU Account Manager at McCormick managing key accounts within the Flavour Solutions Business. Focusing on delivering customer marketing programs and maintaining successful customer relationships.
Account Manager role responsible for supporting Ad Sales teams at Comcast Advertising. Managing databases, developing reports, and ensuring client satisfaction through effective project management.
Account Manager at Grainger enhancing sales growth for specific geography or vertical market. Managing 15 - 20 accounts generating approximately $4M to $4.5M annually.
Account Manager driving positive sales growth for Grainger through customer relationship management. Overseeing inventory support and developing account strategies for increased sales results.
Senior Analyst overseeing vendor management for finance and HR services at Nutrien, enhancing service quality and alignment with strategic goals.
Psychiatry Account Manager leading the promotion of Lundbeck's psychiatry portfolio. Executing sales strategies in Tennessee with a focus on driving sales performance.
Account Manager promoting Lundbeck's psychiatric portfolio through strategic sales and marketing. Seeking dynamic sales professional with a track record in pharmaceuticals.