Account Manager supporting strategic clients in Life Sciences with relationship management and sales growth at Patsnap. Experience in B2B SaaS preferred, with strong consultative skills required.
Responsibilities
Manage relationships within a portfolio of large, strategic clients.
Drive renewals and achieve quarterly expansion targets.
Partner closely with Account Executives and Account Directors on expansion opportunities.
Build trusted relationships with multiple stakeholders across customer organizations.
Lead account reviews, track customer objectives, and ensure value realization across teams.
Identify risk areas and develop retention strategies.
Accurately forecast both renewals and expansion on a 90 day rolling basis.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Collaborate with cross-functional teams (Sales, Product, and etc) to deliver exceptional client experiences.
Requirements
Experience managing large or multi-stakeholder accounts (B2B SaaS experience preferred).
Strong relationship management skills, with a consultative and value-driven approach.
Commercially minded and comfortable partnering with sales to drive results.
Organized and proactive in using account planning frameworks to drive value-based outcomes.
Skilled in presenting, influencing, and negotiating with senior stakeholders.
Organized, analytical, and proactive in planning account growth.
Excited to work in a fast-moving, global SaaS environment.
A genuine interest in helping customers innovate and succeed.
Benefits
5 weeks paid vacation
Comprehensive benefits package for you and your dependents from day one
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