Hybrid Account Manager – Life Sciences

Posted 13 hours ago

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About the role

  • Account Manager supporting strategic clients in Life Sciences with relationship management and sales growth at Patsnap. Experience in B2B SaaS preferred, with strong consultative skills required.

Responsibilities

  • Manage relationships within a portfolio of large, strategic clients.
  • Drive renewals and achieve quarterly expansion targets.
  • Partner closely with Account Executives and Account Directors on expansion opportunities.
  • Build trusted relationships with multiple stakeholders across customer organizations.
  • Lead account reviews, track customer objectives, and ensure value realization across teams.
  • Identify risk areas and develop retention strategies.
  • Accurately forecast both renewals and expansion on a 90 day rolling basis.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Collaborate with cross-functional teams (Sales, Product, and etc) to deliver exceptional client experiences.

Requirements

  • Experience managing large or multi-stakeholder accounts (B2B SaaS experience preferred).
  • Strong relationship management skills, with a consultative and value-driven approach.
  • Commercially minded and comfortable partnering with sales to drive results.
  • Organized and proactive in using account planning frameworks to drive value-based outcomes.
  • Skilled in presenting, influencing, and negotiating with senior stakeholders.
  • Organized, analytical, and proactive in planning account growth.
  • Excited to work in a fast-moving, global SaaS environment.
  • A genuine interest in helping customers innovate and succeed.

Benefits

  • 5 weeks paid vacation
  • Comprehensive benefits package for you and your dependents from day one
  • RRSP Contribution Matching
  • Access to mental health support
  • Maternity and paternity leave
  • 2 company-paid volunteering days

Job title

Account Manager – Life Sciences

Job type

Experience level

Mid levelSenior

Salary

CA$70,000 - CA$80,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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