Head of Operations managing the entire operations area at Goya Finance. Ensuring efficient handling of factoring operations and developing processes with a team.
Responsibilities
Overall responsibility for the Operations area, including process monitoring and optimization
Functional and disciplinary leadership, motivation, and development of the Operations team
Planning, implementation, and monitoring of compliance controls, checks and audits
Management and coordination of digitization and automation projects
Close collaboration and interface management with Legal, Compliance, Risk and Market teams
Preparation and analysis of KPIs, reports and presentations (including outsourcing and audit reports)
Ensuring timeliness, quality and efficiency in operational processes
Requirements
University degree in Banking, Finance or a comparable qualification
At least 5–8 years of relevant professional experience in financial services, factoring or consulting
Several years of disciplinary leadership experience of operational teams
Solid knowledge of audit, compliance and regulatory requirements
Proficient in ef3 (efcom)
Good SQL skills and experience with BI tools
Excellent German (C1/C2) and strong English (C1)
Benefits
Responsible senior position with a clear operational focus
Scope to shape and develop processes and structures
Direct collaboration with the Market Operations Board Member / CFO
Hybrid working: Heidelberg/Karlsruhe or remote
Competitive senior-level compensation (operational level, not Director)
Short decision-making paths and a pragmatic working environment
A team that aims to grow together and redefine operational standards
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