Territory Manager at Comfort Medical responsible for territory sales objectives and cultivating key business partnerships. Driving market share and sales growth through effective selling strategies and customer engagement.
About the role
- Key Account Manager focusing on building long-term partnerships and managing key accounts for Good Energy. Leading a team and ensuring high customer retention and satisfaction.
Responsibilities
- Act as the senior point of contact for key accounts and generators, building long-term partnerships through proactive engagement and structured reviews.
- Provide direct line management for a squad of Account Managers, role-modelling best practices and coaching the team to achieve KPIs and service standards.
- Take full ownership of the customer journey from onboarding to renewal, using data-led insights to manage performance and ensure payments are made within contractual timeframes.
- Act as the primary escalation point for complex issues, monitoring commercial risks and deploying corrective actions to protect both the customer and the business.
- Align customer strategic goals with Good Energy’s products to ensure high customer retention as well as identify and realise partnership and revenue-driving opportunities.
- Collaborate with the Origination team and third-party specialists to ensure contractual adherence, accurate billing, and seamless end-to-end service delivery.
- Drive team delivery during periods of significant growth, adapting approach and strategy where necessary and identifying efficiencies to improve team-wide working practices.
Requirements
- Strong experience of B2B Account Management, ideally within the energy sector, and demonstrate a passion for service excellence and building long-lasting relationships
- Proven ability to role-model best practices, mentor colleagues, and drive team performance.
- Strong analytical skills with the ability to use data to identify trends, resolve issues, and improve operational tools.
- A confident communicator capable of engaging and influencing both internal stakeholders and external senior partners.
- A genuine passion for renewable energy and the ability to weave our mission into every client interaction.
- A self-starter who excels at managing a complex portfolio while remaining a dedicated team player.
- Confident traveling to meet key clients in person to strengthen partnerships.
- Experience in renewables, microgeneration, or operational roles within the energy sector.
- Experience leading teams or processes through periods of growth or industry transition.
Benefits
- £500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
- £500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.
- £500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.
- 8% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.
- 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays.
- Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Account Manager responsible for customer relations and account management at AT&S, a leading global manufacturer of IC substrates and PCBs. Focus on optimizing client accounts and generating new business opportunities.
Account Manager at IT - ONE responsible for client prospecting and managing the sales cycle.
PR Coordinator at Sundae Creative, specializing in integrated communications and influencer marketing. Collaborating with teams to craft pitches and manage client PR strategies in a fast - paced environment.
Key Account Manager managing Fragrance Consumer Products in Egypt and Libya. Develop relationships with strategic customers while driving business growth and market share.
Account Manager responsible for fragrance strategy and development for P&G in Shanghai. Building stakeholder relationships and leading innovation in the fragrance category.
Account Manager managing and developing client relationships in the cybersecurity sector. Responsible for sales management and optimizing customer satisfaction through various cybersecurity services.
Relationship Manager III managing complex business portfolios for TD. Customizing financial solutions for large commercial banking clients in Florida.
Account Manager handling outbound sales for SMB clients in the high tech industry. Achieving sales targets and building client relationships in a hybrid working environment.
Account Manager securing new Cloud customer wins in a Hybrid role. Collaborating with teams to maximize sales opportunities while working in the tech industry.