Business Analyst designing and implementing Enterprise Insurance Management Platform for P&C insurance clients. Collaborating on business practices and solutions with a focus on technology and user experience.
Responsibilities
Deliver product solutions to the client by assisting clients in implementing the company’s products, ensuring that the client has a positive user experience of the product
Evaluate the business practices of the clients and identify areas for aligning business practices with system functionality
Identify through elicitation, documentation and requirements gathering, solution options to meet the client’s business needs
Work with the project manager to execute and successfully complete the project plan on time
Perform data analysis on client data as part of the implementation to integrate with system validations in the product solution
Provide prompt solutions to user questions and issues
Provide training and end user product support to clients
Execute the company’s implementation roadmap by ensuring implementation projects are started as planned and successfully completed
Participate in User and Focus Group meetings, as required
Develop Implementation approach, plans and related documentation as new system areas are developed and require implementation
Ability to travel to client sites, as required
Perform other job-related duties as assigned
Requirements
A University Degree or College Diploma in a related field
Experience with systems and processes in the P&C insurance industry (mutual, stock company)
Strong analytical skills, problem solving skills and attention to detail
Strong communication and interpersonal skills
Ability to prioritize tasks and meet deadlines
Strong team orientation, both internally and externally
Elicitation, documentation and requirements gathering skills
Facilitation skills
Positive customer service skills, including sales and marketing
Nice to Have: Experience in user acceptance testing and/or quality assurance testing
Nice to Have: Experience in a Systems Administration role, preferably with the IBS or Cognition+ Platform
Nice to Have: F/CIP designation or working towards F/CIP designation
Nice to Have: Business Analysis Accreditation
Fluent in French (verbal and written)
Benefits
Receive a competitive compensation package, including benefits, Group RRSP, and incentives.
Enjoy flexible work hours that help you maintain a healthy work-life balance.
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