IT Business Analyst focusing on financial processes in Nespresso's Digital Tech Finance Team. Supporting technology platforms and coordinating IT Business Analysts within a hybrid work environment.
About the role
- Business Analyst designing and implementing Enterprise Insurance Management Platform for P&C insurance clients. Collaborating on business practices and solutions with a focus on technology and user experience.
Responsibilities
- Deliver product solutions to the client by assisting clients in implementing the company’s products, ensuring that the client has a positive user experience of the product
- Evaluate the business practices of the clients and identify areas for aligning business practices with system functionality
- Identify through elicitation, documentation and requirements gathering, solution options to meet the client’s business needs
- Work with the project manager to execute and successfully complete the project plan on time
- Perform data analysis on client data as part of the implementation to integrate with system validations in the product solution
- Provide prompt solutions to user questions and issues
- Provide training and end user product support to clients
- Execute the company’s implementation roadmap by ensuring implementation projects are started as planned and successfully completed
- Participate in User and Focus Group meetings, as required
- Develop Implementation approach, plans and related documentation as new system areas are developed and require implementation
- Ability to travel to client sites, as required
- Perform other job-related duties as assigned
Requirements
- A University Degree or College Diploma in a related field
- Experience with systems and processes in the P&C insurance industry (mutual, stock company)
- Strong analytical skills, problem solving skills and attention to detail
- Strong communication and interpersonal skills
- Ability to prioritize tasks and meet deadlines
- Strong team orientation, both internally and externally
- Elicitation, documentation and requirements gathering skills
- Facilitation skills
- Positive customer service skills, including sales and marketing
- Nice to Have: Experience in user acceptance testing and/or quality assurance testing
- Nice to Have: Experience in a Systems Administration role, preferably with the IBS or Cognition+ Platform
- Nice to Have: F/CIP designation or working towards F/CIP designation
- Nice to Have: Business Analysis Accreditation
- Fluent in French (verbal and written)
Benefits
- Receive a competitive compensation package, including benefits, Group RRSP, and incentives.
- Enjoy flexible work hours that help you maintain a healthy work-life balance.
Job title
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Not specified
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