Administrator role supporting the Household Support Fund operations in Gloucestershire. Manage applications, maintain records, and respond to inquiries from residents.
Responsibilities
Support the delivery of the Household Support Fund across Gloucestershire.
Manage and process applications for support.
Maintain accurate records and databases.
Respond to enquiries from residents and partner organisations.
Assist with reporting and compliance requirements.
Assist with payments of vouchers.
Handle incoming calls.
Requirements
Excellent organisational and communication skills.
Confident using IT systems and Microsoft Office applications, including MS Teams and SharePoint.
Ability to work accurately under pressure and meet deadlines.
Enjoys working as part of a team and delivering high-quality service.
Experience in administration within a public sector or community-focused environment is desirable but not essential.
Benefits
A supportive and friendly team environment.
Opportunities for professional development.
The chance to make a real difference to people’s lives in Gloucestershire.
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