About the role

  • Administrator role supporting the Household Support Fund operations in Gloucestershire. Manage applications, maintain records, and respond to inquiries from residents.

Responsibilities

  • Support the delivery of the Household Support Fund across Gloucestershire.
  • Manage and process applications for support.
  • Maintain accurate records and databases.
  • Respond to enquiries from residents and partner organisations.
  • Assist with reporting and compliance requirements.
  • Assist with payments of vouchers.
  • Handle incoming calls.

Requirements

  • Excellent organisational and communication skills.
  • Confident using IT systems and Microsoft Office applications, including MS Teams and SharePoint.
  • Ability to work accurately under pressure and meet deadlines.
  • Enjoys working as part of a team and delivering high-quality service.
  • Experience in administration within a public sector or community-focused environment is desirable but not essential.

Benefits

  • A supportive and friendly team environment.
  • Opportunities for professional development.
  • The chance to make a real difference to people’s lives in Gloucestershire.

Job title

Administrator HSF

Job type

Experience level

Mid levelSenior

Salary

£16 - £16 per hour

Degree requirement

High School Diploma

Location requirements

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