SG
Client Care Representative in Deakin offering 5 - star customer service to predominantly older clientele. Responsible for managing patient experience and clinic operations in a hearing health environment.
About the role
- Provide essential administrative support to keep our programme running smoothly.
- Manage diaries and handle enquiries.
- Organise meetings and maintain accurate records.
- Ensure our Connect to Work programme operates efficiently.
Requirements
- You’re organised, approachable, and confident using Microsoft Office tools.
- Strong communication skills and a customer-focused approach.
- Enjoy supporting a busy team and keeping things running efficiently.
- Enthusiastic about learning and contributing to positive change.
Benefits
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
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