Customer Service Supervisor leading a team of representatives at Pacific Life Insurance Company. Focused on coaching, performance, and service delivery in a hybrid work environment.
About the role
- Product Support Specialist serving as intermediary between sales team and suppliers. Resolving product inquiries and providing technical assistance as part of a collaborative team.
Responsibilities
- Serve as an intermediary between the sales force and our suppliers and manufacturers
- Provide resolutions to product related questions for our sales staff
- Communicate with product managers and vendors to source special products and pricing quotes
- Be a technical expert on your assigned product line(s) to provide accurate and rapid assistance
- Work as part of a collaborative team
Requirements
- 1-2 years experience in customer service, sales support or related business experience
- Skilled at interpreting and distilling complex or technical information for others
- Ability to prioritize work in a fast paced environment, handle multiple tasks and work under time constraints
- Outstanding oral and written communication skills
- Excellent PC skills required in Microsoft Office
- Strong problem-solving and organizational skills
- Bachelor's Degree is a plus but not required
- Industrial equipment product knowledge a plus
Benefits
- Company Benefits (United States)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Leadership role for customer service and claims management at Städtische Werke AG in Kassel. Focused on enhancing customer experience and optimizing operational processes.
Customer Service Representative acting as the first point of contact for customers. Managing order processing and collaborating with internal teams for customer satisfaction and operational excellence.
Customer Service Representative serving as first contact for customer issues and order management at Bridgestone. Collaborating with teams to ensure satisfaction and excellence in service delivery.
Customer Service Rep/Agent handling customer inquiries in a hybrid role at Bridgestone. Managing order processing and collaborating with cross - functional teams to enhance customer satisfaction.
Customer Service Representative handling inquiries and issues for Bridgestone, collaborating with internal teams for customer satisfaction. Managing order processing and providing product information.
Customer Service Representative for Vaudoise handling customer inquiries through phone, email, and chat. Supporting online clientele and serving as the first point of contact for customer support.
Lead Support Specialist providing training and ongoing support for pest elimination services in commercial settings. Focused on customer satisfaction and effective pest management solutions.
Client Relationship Manager role at TELUS Santé, focusing on building B2B relationships in healthcare. Responsibilities include client management, service delivery coordination, and leveraging medical expertise for innovative solutions.
Support the Tech Onboarding & Support team by developing and delivering training programmes. Focuses on system adoption and improvement for DWF's global teams.