Junior Sales Support role at Givaudan collaborating on commercial initiatives and customer relationship management. Engaging in project support and strategic goals development in the food and fragrance industry.
Responsibilities
Assist in developing and presenting strategic goals and materials to support commercial initiatives.
Assist in managing commercial projects in collaboration with KAM(s). Entering projects, monitoring progress of project and samples. Identify customer requirements and follow-up on customer submissions.
General back up and business support of Key Account Manager(s).
Cultivate customer relationships within portfolio of accounts.
Prepare and maintain Customer Directories for own KAM(s) Account List, containing all aspects of prices, codes, and contacts.
Prepare price quotes for review by KAM prior to confirmation to Customers, recording of prices in all Givaudan systems.
Prepare review documents for all “In Progress” projects for weekly technical meetings.
Where required by KAM(s) prepare customer presentations and service review documents.
Participate and prepare for bi-monthly segment meetings and business reviews.
Ensure an efficient service on all aspects of Customer Documentation, Questionnaires, Product Information Documents etc.
Take ownership for transitioning Customer projects / new wins from scale up to production.
Prepare monthly reports of New Wins.
Investigate and assist in resolving customer complaints as necessary.
Assist KAM(s) in the preparation of the Account Development Plans (ADP).
Prepare results for Monthly review with KAM(s).
Requirements
Currently pursuing or holding a university degree, preferably in Sales, Marketing, or a related field
Basic understanding of customer strategies, initiatives, priorities, and product launch processes
Strong written and verbal communication skills in English
Proficient in common PC applications (e.g., MS Office)
Market Analysis Skills: Ability to analyze market trends, consumer behavior, and competitive landscapes to support product and business strategies
Innovation & Creativity: Creative thinking to support new product concepts or enhancements to existing products
Positive thinking, growth mindset, and willingness to learn new skills.
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