Account Manager responsible for overseeing client relationships and ensuring compliance in import/export processing. Leading teams and serving as primary contact for key clients.
Responsibilities
Oversee the client relationship and deliver outstanding service to multiple business contacts for one of GHY’s top clients.
Ensure account setup, databases, and information flow are structured to support timely and compliant entry processing.
Shape release strategies that align with client expectations and regulatory standards.
Lead and support Trade Specialists, ensuring coverage and operational continuity.
Serve as the primary contact for clients, CBP, and PGAs, building strong relationships.
Collaborate with other leadership to deliver seamless service.
Provide hands-on support with entry filing, audits, reporting, issue resolution, and database management.
Stay current on customs regulations and apply and communicate updates effectively.
Requirements
5+ years of related experience
Certified Customs Specialist (CCS) Designation
Licensed Customs Broker preferred
In-depth knowledge of US Customs regulations, HTS classification, PGA requirements, and FTA claims
Skilled in customs brokerage software and Microsoft Office with openness to leveraging emerging technologies like AI.
Strong communication skills paired with analytical and problem-solving capabilities.
Ability to represent GHY with professionalism and build strong client and team relationships.
Exceptional attention to detail, with the ability to make informed decisions and prioritize work in a fast-paced environment.
Proven leadership and team-building experience that fosters collaboration and accountability.
Benefits
Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
Fair pay through scheduled salary assessments and a performance-based bonus program.
Access to our internal university, leadership development program.
Relationship Manager managing and growing large portfolio of mid - cap companies for U.S. Bank. Involves business development, financial advising, and collaboration with portfolio management.
Key Partnerships Manager building meaningful partner relationships and enhancing B2B sales growth at Intrepid Travel in Toronto. Role requires strong commercial skills and a commitment to relevant KPIs.
Account Manager managing customer relationships and sales for AgroFresh's agricultural products. Achieving profitability goals and providing technical support in agricultural settings.
Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
Provider Relationship Account Manager at Elevance Health developing positive provider relationships and facilitating issue resolution through collaboration and knowledge expertise. Engaging both in - office and remotely within the provider community.
Account Management Executive managing and coordinating account service activities for national accounts at Elevance Health. Responsible for retention strategy and business development.
Government Banking Relationship Manager responsibility includes driving new client acquisition and providing customer service. This role requires building relationships and delivering financial products to government clients.
Account Manager helping to grow and manage customer base in Greece and Cyprus. Working for a maritime tech company that optimizes port cost management.
Premier Relationship Manager leading the A - List Premier Banking program at First Entertainment Credit Union. Driving strategy, performance, and portfolio growth while managing complex member relationships.
Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.