Inside Sales & F&B Solutions Manager focusing on effective sales strategies for digital solutions in hospitality. Bridging customer needs and product implementation while enhancing service quality.
Responsibilities
Inside Sales / Sales support: Qualify inbound leads and proactively reach out to potential customers
Identify customer needs related to POS, payment, ordering and digital process solutions
Prepare and conduct online demos and initial consultations
Create proposals, follow up and support the implementation of measures to increase efficiency, control costs and digitize operations in the foodservice and hotel sectors
Build and maintain long-term customer relationships
Maintain all relevant information in the CRM system
Analyze F&B processes and identify optimization potential
Evaluate inventory management structures, recipes, costing processes and digital tools
Provide expert advice on digital trends in the F&B sector
Support product trainings or internal knowledge-sharing formats
Work closely with Sales, Marketing, Customer Success & Product Management
Requirements
Several years of experience in F&B management, gastronomy/hospitality or the hospitality sector
Solid understanding of operations in restaurants, hotels or chain/contract catering
Experience in sales or customer success is a plus but not required
Strong communication skills and enjoyment of direct customer contact
Structured, proactive and solution-oriented working style
Affinity for digital tools, POS systems and modern payment solutions
High advisory and presentation skills
Independent and responsible work approach
Benefits
Permanent contract with attractive base salary + commission scheme
30 days of annual leave per year
Home office for increased flexibility (after successful onboarding)
Individual training & development – we actively support your career
Modern working environment & a motivated team
Open company culture with flat hierarchies & short decision-making processes
Resilient company in a dynamic industry
Robust systems & hardware with market-leading products
Givve card: monthly credit for personal extras
Work-life balance: start the weekend at 2 p.m. on Fridays? Check
Sustainability and values: we act responsibly – in business and in our interactions
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