Service Engineer at JULABO installing and maintaining temperature control instruments for various industries. Responsible for client support and technical assistance in the UK.
About the role
- Sr. Service Engineer implementing ADMS solutions for innovative projects. Collaborating with clients and technical teams to ensure project success and satisfaction.
Responsibilities
- contribute to the implementation of ADMS solutions utilizing the Software Suite
- own technical deliverables during the entire lifecycle of the projects
- engage throughout the full lifecycle of assigned projects
- participate in decisions on architecture, design, and functionality
- work closely with the client to understand their needs
- develop strategies tailored to their organization through site assessments
- make standard recommendations on workflow, application, interface, reports, testing, and uploads to customers
- responsible for go-live readiness and support as well as post-live checkups
- work collaboratively with internal team members and clients to ensure customer satisfaction
Requirements
- Bachelor's degree from an accredited university or college
- high school diploma / GED with at least 6 years of experience in Software Delivery Services
- ADMS experience or a deep understanding of software solutions similar to ADMS
- willingness to travel up to 30% to customer sites
Benefits
- medical
- dental
- vision
- prescription drug coverage
- access to Health Coach from GE Vernova
- a 24/7 nurse-based resource
- access to the Employee Assistance Program
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions
- company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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