Commercial Sales Engagement Specialist working with Commercial Banking sales colleagues to deliver necessary sales tools and support for CRM. Responsible for training, communications, and relationship building across teams.
About the role
- Salesforce Administrator developing Salesforce solutions and managing user support in digital marketing firm. Collaborating with teams to ensure effective implementation and continuous improvement.
Responsibilities
- Develop, configure, test and deploy enhancements in Salesforce.
- Participate in requirements gathering with users and create user stories.
- Prepare and execute test plans to validate solutions before go‑live.
- Diagnose and resolve application defects.
- Support assessment of Salesforce annual releases and their impact on users.
- Perform administrative activities on the platform, such as:
- User and permission management
- Creation of fields, page layouts and reports
- Process automation using Flows
- Security and data management
- Ensure integrations with other corporate systems.
- Provide first-level technical support to end users.
Requirements
- Degree in IT or a related field, or equivalent experience.
- 3 to 5 years of experience with Salesforce (CRM / Sales Cloud / Core Platform).
- Experience with configuration, security, automation (Flows) and data management.
- Knowledge of system integrations and APIs.
- Active Salesforce Administrator certification (required).
- Fluent English (written and spoken).
Benefits
- Meal Voucher / Food Voucher
- Health insurance
- Dental insurance
- Day Off
- Gympass / Totalpass
- Childcare assistance
- Pet assistance
- Fuel allowance
- Home office allowance
- Educational reimbursement
- Free online health platform
- E-learning - Stefanini Academy with various courses
- Mentoring - Mentoring platform (This is an opportunity to meet people, develop skills and share experiences.)
- Discounts at institutions for Bachelor's, Postgraduate, language courses and other trainings
- Perks and discounts at top establishments
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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