Platform Manager at U.S. Bank driving operational management across products and ecosystems. Leading discovery and enhancement of the Banker Experience Evolution application for contact center agents.
About the role
- Associate Manager overseeing in-store loyalty engagement programs and providing actionable insights. Collaborating with Store Operations and HQ teams to drive performance improvements.
Responsibilities
- Partner with Store Operations, Field Leaders, and HQ teams to implement loyalty initiatives
- Build and maintain reporting tools to track program performance
- Analyze data to provide insights that inform decision-making
- Support execution of seasonal and promotional programs
- Coordinate communications and training materials for field teams
- Prepare and distribute clear, actionable reporting
- Manage project timelines, resources, and deliverables
Requirements
- Advanced Excel skills (pivot tables, VLOOKUP, formulas, charts)
- Strong analytical skills
- Solid understanding of retail operations and loyalty programs
- Strong communication skills
- Ability to manage multiple tasks and deadlines
Benefits
- Health insurance
- Paid time off
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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