Sales assistant at Team JD in Helsinki ensuring customers receive excellent service and maximizing store profitability. Responsibilities include effective sales, maintaining stock, and customer engagement in a team - oriented environment.
About the role
- After-Sales Specialist managing customer support and spare parts in an innovative technology group. Handling technical service processes and customer relationships in the transportation sector.
Responsibilities
- Technische Betreuung und Abwicklung von After Sales Services
- Identifikation und Auswahl geeigneter Ersatzteilkomponenten
- Analyse von Fehlerbildern und Bewertung möglicher Ursachen
- Koordination von Reparaturen und Serviceeinsätzen
- Ersatzteilmanagement inkl. Bedarfsermittlung und Preisermittlung
- Angebots- und Auftragserstellung in SAP
Requirements
- Abgeschlossene kaufmännische oder technische Ausbildung
- Gute Kenntnisse elektronischer Komponenten
- Erfahrung in der Ersatzteil- oder Serviceabwicklung von technischen Produkten von Vorteil
- Kenntnisse in Logistik- und Lagerprozessen
- Sicherer Umgang mit MS Office und SAP
- Fähigkeit, Fehlerbeschreibungen zu analysieren
- Kommunikationsstärke und Verhandlungssicherheit
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
Benefits
- Interessantes Arbeitsumfeld in einem zukunftsorientierten Unternehmen
- Strukturierte Einarbeitung durch neue Kollegen
- Raum für berufliche Weiterentwicklung durch individuelle Weiterbildungen
- Mitteständische Strukturen und flache Hierarchien
- Gemeinsame After-Work-Events
- Mitarbeiterrabattprogramm für zahlreiche namhafte Dienstleistungen und Produkte
- Günstige Autoverkehrsanbindung
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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