Sales Development Representative responsible for driving pipeline growth through outbound and inbound lead engagement at Fullstory. Collaborating closely with Account Executives to optimize outreach and account strategy.
Responsibilities
Execute structured outbound prospecting across your target account list using phone, email, LinkedIn, and other creative engagement channels
Research accounts and map buying groups to identify the right personas and personalize outreach effectively
Follow up with marketing-generated inbound leads within defined SLAs, qualifying interest and uncovering pain
Collaborate with Account Executives to align on territory strategy, share insights from prospect conversations, and refine account plans
Track activity, pipeline contribution, and conversion metrics, continuously optimizing your approach based on performance data
Use our sales and AI-enabled tools (Outreach, Nooks, Gemini, Salesforce, 6sense) to prioritize accounts, personalize outreach, and maintain accurate CRM hygiene
Requirements
1+ year experience in a Sales Development or similar quota-carrying role within SaaS, or relevant transferable experience in a target-driven, client-facing environment
Proven success in a KPI-driven environment, with consistent delivery against activity, meeting, and pipeline targets
Experience executing structured outbound prospecting and engaging mid-level to senior decision-makers
Strong organizational skills with the ability to manage territory priorities, inbound SLAs, and outbound strategy simultaneously
Clear, confident communicator who can ask thoughtful questions, handle objections, and translate complex concepts into meaningful conversations.
Benefits
Flexibility and Connection.
Benefits.
Learning opportunities.
Productivity support.
Team Collaboration.
Paid parental leave.
Bereavement leave, including miscarriage/pregnancy loss.
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