Key Account Manager strengthening relationships with Transmission System Operator and Government clients across Europe and Africa region. Drive meaningful conversations and support long-term partnerships.
Responsibilities
Act as the primary point of contact for key TSO and government clients and priority exploratory accounts across the EUAF region.
Build and maintain long‑term, trusted relationships with senior stakeholders in TSO and government and strategic regional accounts.
Engage regularly with client organisations to understand their operational needs, regulatory context, priorities, challenges, and long‑term strategic direction.
Expand relationships with regional exploratory accounts in alignment with Fugro’s growth ambitions and strategic objectives.
Drive the “zipper” approach by connecting Fugro stakeholders with client counterparts at multiple organisational levels to strengthen collaboration and communication.
Develop and communicate clear account strategies and action plans tailored to regional client requirements and opportunities.
Collaborate with internal stakeholders to support the implementation of region‑specific account strategies.
Coordinate with business development, commercial teams, and other client‑facing colleagues to manage activities, share intelligence, and progress account objectives.
Solicit feedback from key clients and exploratory accounts, share insights internally, and ensure issues are addressed effectively.
Maintain close relationships with project managers and participate in project kick‑off and lessons‑learned meetings to support continuous improvement.
Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client drivers across the region.
Represent the client perspective internally to support frameworks, proposals, strategy development, and contract reviews.
Ensure CRM data is accurate and up to date for contacts, projects, and tenders across regional accounts.
Participate in industry events and conferences to strengthen relationships, stay informed on sector developments, and enhance Fugro’s profile.
Deliver measurable improvements in annual awarded revenue from regional accounts while maintaining strong margins.
Promote adoption of Fugro innovations by aligning client needs with the innovation portfolio and identifying opportunities for early engagement.
Introduce new technologies to clients and identify opportunities for trials or upcoming regional projects.
Understand client innovation structures, funding mechanisms, and opportunities for new solutions within the region.
Requirements
Bachelor’s degree in a technical, business, or marketing field.
Experience in technical, commercial, sales, business development, marketing, or CRM roles.
Proven track record working with TSOs and government clients, ideally within a regional or multi‑country context.
Previous experience as a Commercial Manager, Business Development Manager, or Key Account Manager.
Strong communication skills with the ability to build relationships at multiple organisational levels.
Demonstrated ability to achieve sustainable results and deliver operational excellence.
Proficient in Microsoft Word, Excel, PowerPoint, and Teams.
Experience with Dynamics 365 and Power BI is preferred.
Benefits
Extensive career & training opportunities
Competitive salary
Contributory pension scheme
Private medical insurance
Health cash plan
Group life assurance
Group income protection
Electric car scheme
Cycle to work scheme
Discounted gym membership
Discounts platform
The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
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