Partner Success Manager in Global Partner Organization facilitating partner success through effective deployment methodologies and collaboration. Focused on building relationships and managing high - risk projects for successful partnerships.
About the role
- Senior CRM Manager driving B2B client strategies and optimizing HubSpot solutions for ecommerce growth at Front Row. Collaborating on high-impact CRM initiatives to enhance client relationships.
Responsibilities
- You partner closely with our B2B clients to create and execute CRM strategies that support their business goals and drive longterm growth
- You configure and tailor HubSpot CRM to meet complex client requirements, ensuring scalable setups and seamless integrations with other tools and platforms
- You manage and maintain CRM databases, ensuring data accuracy, integrity, and strong governance.You manage and maintain CRM databases, ensuring data accuracy and integrity
- You analyze lifecycle and customer interaction data, translating insights into strategic recommendations and impactful optimizations
- You design and manage advanced workflow automations within HubSpot to improve efficiency and enhance customer engagement
- You generate comprehensive reports and insights to assist clients in data-driven decision-making
- You conduct training sessions for clients on using HubSpot CRM and provide ongoing support to optimize their CRM usage
Requirements
- You have at least 4–5 years of professional experience in CRM with a strong B2B focus and proven success in managing complex CRM initiatives
- You have strong expertise in HubSpot CRM, with a deep understanding of its features, customization options, and integration capabilities to build scalable CRM solutions
- You excel at developing CRM strategies that align with diverse client needs and business goals, ensuring scalable and highquality execution
- You are proficient in managing multiple projects simultaneously, from planning and execution to monitoring CRM initiatives
- You bring a strong customercentric mindset and set high standards for service quality, ensuring client needs are understood, met, and proactively supported
- You have excellent verbal and written communication skills for client interactions, stakeholder alignment, and training sessions in English - German is a plus
- You have a strong aptitude for identifying challenges within CRM systems or strategies and devising effective solutions
Benefits
- 💼 … having strategic influence on high-impact CRM initiatives that drive innovation and measurable business growth.
- 🎯 … gaining exposure to a wide range of industries, from established German and international brands to fast-growing digital players.
- 🚀 … taking ownership of your own projects, growing professionally, and continuously developing your strengths with the Gallup StrengthsFinder – backed by an unlimited learning budget.
- 🌍 … being part of a company where diversity and inclusion aren’t just values on paper but the foundation of our success. With over 30 nationalities, we thrive in a truly international environment.
- 🤝 … collaborating with clients as trusted partners, working at eye level, and embracing a no-bullshit attitude – because we know what we’re doing and take pride in being thought leaders in our field.
- ⏳ … having the flexibility to design your work-life balance with remote work options, flexible working hours, and the freedom to choose between 20 to 40 days of vacation per year.
- ☀️ … working from abroad once a year at our Sunshine Office, combining productivity with inspiration from new surroundings.
- 🎉 … enjoying regular afterworks, unforgettable team getaways, and a company culture where we genuinely enjoy working together – and it shows!
- 🏢 … benefiting from a modern office in the heart of Hamburg, bike leasing, an attractive pension plan, and the HVV-Deutschland Ticket to get you where you need to be.
- 💆 … having access to mental wellbeing support through OpenUp, a lunch allowance, and much more - because we care about your health and happiness.
- 💡 Want to be part of this journey? Join us and shape the future with us!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer - focused leader overseeing Customer Success across EMEA at Notion. Developing strategies, leading teams, and ensuring customer satisfaction through effective adoption and expansion.
Customer Success Manager ensuring maximum customer value from Qwilr. Managing accounts and driving engagement while delivering exceptional service across the customer lifecycle.
CRM & SFE Specialist managing CRM and Sales Force Effectiveness across markets. Enhancing CRM capabilities, ensuring data quality, and collaborating with commercial teams.
Customer Success Executive managing client relationships and identifying value generation opportunities in the retail sector. Collaborative role focusing on client retention and success with significant emphasis on data - driven insights.
Customer Success Manager at DeepL handling a portfolio of corporate Swiss accounts. Empowering clients to integrate AI solutions into workflows for successful outcomes.
Customer Success Manager responsible for building relationships and ensuring satisfaction for Semperis client accounts. Collaborating with teams to enhance product use and customer success.
Technical CRM Manager at Plum handling lifecycle campaigns and customer engagement for the smart saving and investing app. Collaborating cross - functionally to ensure clear communication and campaign success.
Customer Success Manager at ChapsVision managing enterprise accounts in North America. Fostering relationships and ensuring clients leverage our AI search platform effectively for business objectives.
Customer Success Manager for Treatwell onboarding salon partners and enhancing their experience. Responsibilities include training, support, and upselling within the beauty industry.