Hybrid Coordinator, Cloud Engineering

Posted last month

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About the role

  • Join Forterro's Cloud Operations team as Coordinator, Cloud Engineering. Focus on automation and optimizing SaaS infrastructure while ensuring platform reliability.

Responsibilities

  • Install, configure, and automate applications, servers, and cloud infrastructure.
  • Perform routine AWS and Kubernetes administration, patching, and backups (Veeam, Velero, Kasten).
  • Deploy using GitOps (ArgoCD) and support CI/CD pipelines (GitLab CI).
  • Execute runbooks and automate repetitive operational tasks.
  • Configure monitoring and observability tools.
  • Monitor platform health in Grafana, Datadog, and Prometheus; handle alerts and initial triage.
  • Troubleshoot L1/L2 issues across cloud, systems, network, and applications.
  • Prioritize incidents effectively and participate in on‑call rotations for critical events.
  • Maintain infrastructure security and compliance.
  • Support AWS platform governance and contribute to cloud cost optimization.
  • Work closely with internal teams, clients, and partners.
  • Promote best practices and support customer SaaS deployments.
  • Evaluate new technologies and produce reports.
  • Maintain clear documentation, diagrams, and operational guidelines.

Requirements

  • 1–3+ years in CloudOps, DevOps, NOC, SysAdmin, Technical Support, or Cloud Engineering.
  • Experience with AWS and cloud‑native environments.
  • Working knowledge of AWS, Linux, and basic networking.
  • Familiarity with containers, Kubernetes, and cloud‑native services (Pub/Sub, FaaS, etc.).
  • Experience with CI/CD pipelines (GitLab CI).
  • Scripting/automation skills: Terraform, Ansible, Python, YAML, PowerShell.
  • Understanding of IaC concepts (Terraform or CloudFormation).
  • Ability to read/modify YAML, Helm, or ArgoCD configurations.
  • Comfortable with Git workflows.
  • Experience with monitoring tools (Grafana, Prometheus, Datadog).
  • Ability to work with SLO/SLI expectations.
  • Strong analytical and troubleshooting skills; ability to follow technical runbooks.
  • Ability to propose simple, low‑risk solutions.
  • Excellent attention to detail and organizational skills.
  • Strong communication and cross-team collaboration.
  • Understanding of Agile ways of working.

Job title

Coordinator, Cloud Engineering

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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