About the role

Senior Cloud Engineer at Loopio designing and supporting AWS infrastructure. Collaborating across teams to enhance software development and security for global operations.

Responsibilities

Building, maintaining, scaling, and hardening **AWS infrastructure** that supports current and future needs of our platform
Maintain and improve the security posture of Loopio’s infrastructure in order to protect customer data
Collaborate closely with InfoSec, Architect and Engineering teams to find the best solution for services on the AWS platform
Automating manual tasks, allowing the team to continue to focus on moving forward: improving our security posture, evaluating new technologies, and helping launch exciting new features
Participate in strategic platform and technology decisions, including new technologies, cost-savings strategies, and improved process
Project based work including software upgrades, centralized logging, automated monitoring, automated configuration management, load testing, exploring alternative tools to incorporate into the environment, etc.
Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and candid feedback
Playing a supporting role by joining Incident Response and on-call rotations
Improve both our incident response by simulating failure scenarios, and disaster recovery processes

5+ years of experience in a high-growth agile software development environment
A focus on automation and reducing toil
Leadership within the team, expressing candor & curiosity
Ability to operate independently and collaborate effectively across Engineering teams as well as cross-functionally towards achieving the same goal
Experience with AWS and AWS services (EC2, RDS, Route 53, VPCs, etc) and Azure
Strong understanding of Immutable Infrastructure and Infrastructure as Code (Terraform)
Experience with monitoring tools (CloudWatch, Datadog, etc.)
Solid understanding of best practices for delivery of cloud-based managed applications at a global scale (e.g. DevOps, SRE, continuous delivery).
Experience with containerization technology (Docker, ECS, Fargate)
Passionate about continuous improvement and promoting a culture of feedback driven by data and key metrics.
Experience building and supporting high-performance / high-availability platforms with a microservices architecture
Experience with Jenkins (CI/CD pipelines)
Experience with centralized configuration management tools, such as Chef and Ansible.

Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage __Lattice__ for our 1:1s and performance conversations
You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
We’ll set you up with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days.
You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company.
Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities
Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
Our four active __Employee Resource Groups__ offer opportunities for employees to learn and connect year-round.
You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.