Warranty Analyst managing warranty quality improvements and spend reductions for IMG built products. Leading project management efforts and coordinating cross-functional initiatives.
Responsibilities
Project manage warranty quality improvements on IMG built products to reduce cost per unit (CPU)
Project manage warranty spend reduction opportunities to reduce cost per repair (CPR)
Monitor warranty trends to identify warranty quality issued and warranty spend reduction opportunities
Prepare business cases for reduction opportunities
Understand warranty part failure modes and collaborate with PD/STA to raise 8Ds projects
Coordinate action plans to Implement warranty spend reduction opportunities using the 13 tools
Monitor warranty to validate quality and warranty spend reduction actions
Manage reporting of project status in required forums
Manage and deliver warranty spend roadmap/KPIs
Represent IMG Warranty at relevant project meetings
Complete special assignments and Projects as required
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