About the role

  • Warranty Analyst managing warranty quality improvements and spend reductions for IMG built products. Leading project management efforts and coordinating cross-functional initiatives.

Responsibilities

  • Project manage warranty quality improvements on IMG built products to reduce cost per unit (CPU)
  • Project manage warranty spend reduction opportunities to reduce cost per repair (CPR)
  • Monitor warranty trends to identify warranty quality issued and warranty spend reduction opportunities
  • Prepare business cases for reduction opportunities
  • Understand warranty part failure modes and collaborate with PD/STA to raise 8Ds projects
  • Coordinate action plans to Implement warranty spend reduction opportunities using the 13 tools
  • Monitor warranty to validate quality and warranty spend reduction actions
  • Manage reporting of project status in required forums
  • Manage and deliver warranty spend roadmap/KPIs
  • Represent IMG Warranty at relevant project meetings
  • Complete special assignments and Projects as required

Requirements

  • Tertiary qualification required (Engineering preferred)
  • Min 5 years’ experience leading teams in a technical environment required
  • Automotive experience preferred
  • Manufacturing, Quality, Material Handling experience in a high-quality manufacturing-design environment
  • Strong Technical, Analytical and Project Management skills required
  • Ability to manage and deliver specific projects independently
  • Leadership, Results-driven attitude, Effective communication skills (incl English) both verbal and written
  • Ability to influence and build relationships.
  • Quality-AI / GSAR / OWS-SERVIS2 / Microcat / Panda / PTS
  • Microsoft Office-Datacubes
  • 8D, Statistics-SPC, Ford QOS, Project Management

Benefits

  • Hybrid Work Position
  • Flexible work hours required (incl participation in global mtgs in evenings)
  • Limited travel may be required.

Job title

Warranty Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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