Operations & Automation Manager driving scalable systems for e - commerce at HOLZRICHTER Berlin. Focused on automation, profitability, and customer satisfaction in a dynamic environment.
About the role
- Field Operations Manager driving regional sales planning and production forecasting. Bridging Senior Leadership, Cross-Functional Teams, and Distributor network to achieve objectives.
Responsibilities
- Act as the main point of contact for cross-functional teams (Sales, Production, Scheduling) to ensure business plan objectives are met or exceeded.
- Provide regular updates to the Executive Director on relevant business activities, requirements, and operational KPIs.
- Ensure Regional Managers and teams are fully aligned with the regional vision and short-to-long-term business objectives.
- Lead the creation and streamlining of operational processes to make Field Operations more governable and efficient.
- Oversee monthly wholesale programs based on optimized sales, stock, and profitability, ensuring alignment with new vehicle launch plans.
- Manage monthly production and ideal order mix, ensuring programs are properly authored, reviewed, and aligned through dedicated systems.
- Ensure distributors have realistic production commitments and forecasts that are consistent with company targets.
- Support the Revenue Management team in setting up Annual Sales Objectives (ASO) targets for distributors.
- Lead the SSRD process with particular emphasis on distributor touchpoint interfaces.
- Supervise key governance pillars including SK CAFÉ reporting, Order Fulfillment, Supply Chain, and desk procedures.
- Conduct ad-hoc analytical studies to support fact-based strategy discussions with distributors.
- Provide up-to-date industry competitive information and forecasts to support decision-making.
- Manage and develop the Field Operations Analyst team, including performance management and professional coaching.
- Oversee team administration, including vacation planning, expense reports, and compliance with company requirements.
Requirements
- Bachelor’s degree or higher in Business, Supply Chain, or related field.
- Minimum of 7-10 years of experience in Sales Operations, Field Operations, Supply Chain Planning, or Demand Forecasting.
- Automotive Industry experience is strongly preferred, particularly in wholesale planning, vehicle ordering, and distribution networks.
- Proven experience in managing teams, coaching analysts, and driving cross-functional collaboration.
- Expert in forecasting, inventory management, and data analysis to support Annual Sales Objectives (ASO) and strategic decision-making.
- Ability to streamline processes, manage KPIs, and oversee order fulfillment/scheduling systems.
- Strong executive presence with the ability to report effectively to Senior Leadership and influence stakeholders.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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